INDIANAPOLIS, IN--(Marketwired - Oct 14, 2013) - AOTMP is pleased to announce that G-Squared Wireless, an industry leader in wireless support services, has become only the second telecom services vendor to earn the prestigious Efficiency First® Solution Certification.
During the extensive Efficiency First® Solution Certification program, a comprehensive evaluation of G-Squared's service offerings and delivery performance was performed with findings compared to the principles of the Efficiency First® Framework v2.0, a disciplined, best practice-driven approach to managing fixed and mobile telecom environments.
AOTMP identified several of G-Squared's notable strengths during the Efficiency First® Solution Certification program, including but not limited to account management, business processes, implementation practices, performance commitment and reporting.
"G-Squared Wireless's help desk domain knowledge and dedication to continuous process improvement contribute to the efficient and effective delivery of its services," said Timothy C. Colwell, AOTMP Senior Vice President of Global Business Analytics. "G-Squared's passion for delivering a quality solution was very apparent throughout the entire certification program and this passion translates into positive client experiences as validated by its clients."
After completing the rigorous certification process that began in May of this year, G-Squared Wireless further solidified itself as an innovative industry leader with a commitment to excellence and the ability to provide unparalleled solutions to both clients and the marketplace.
"Over the past several years, we have worked hard to build our infrastructure, our great team of people and our reputation in this market -- all of which have helped accommodate for the intense growth period we are currently experiencing," said Nate Dodd, Partner and President at G-Squared Wireless. "We viewed Efficiency First® Solution Certification as the next logical step towards fulfilling the commitment we make to our customers to provide best-in-class service and support."
AOTMP, an information services company, is a leading authority on driving efficiency and performance into enterprise fixed and mobile telecom environments. Working hand-in-hand with both enterprises and industry suppliers, AOTMP leverages information to drive results. For more information, visit www.aotmp.com.