SOURCE: ServiceSource


July 07, 2011 09:00 ET

Gartner, Juniper Networks and ServiceSource Webcast Now Available on Optimizing Recurring Service Revenue Through Indirect Channels

SAN FRANCISCO, CA--(Marketwire - Jul 7, 2011) - ServiceSource® (NASDAQ: SREV), the global leader in cloud-enabled service revenue performance solutions, today announced it will make available a webcast with Juniper Networks and distinguished analyst firm Gartner, to discuss the challenges and opportunities that technology-based companies face in optimizing recurring service revenue through distribution channels.

Gartner expects maintenance, support and subscription spending to top $160 Billion in 2011, and expects significant growth for years to come, especially in the financial services and technology sectors.

During the webcast, listeners will hear from Douglas L. Huggins, senior director of service sales, Juniper Networks, Tiffani Bova, vice president, Gartner Research, and Gary Liu, vice president customer solutions & strategy, ServiceSource, on the critical success factors, best practices, and solutions that enable distributors and resellers to be successful in this market and achieve a high performance, profitable recurring revenue stream, while increasing end-customer satisfaction and partner loyalty.

The webcast on Service Revenue Management best practices is available on demand here:

Webcast -- Optimizing Recurring Service Revenue through Indirect Channels

Tiffani Bova, vice president, Gartner Research
Douglas L. Huggins, senior director of service sales, Juniper Networks
Gary Liu, vice president customer solutions & strategy, ServiceSource

To view the webcast, please click on the link provided --

About ServiceSource
ServiceSource is the global leader in service revenue management, partnering with technology-based companies to optimize maintenance, support and subscription revenue streams, while also improving customer relationships and loyalty. ServiceSource helps customers increase service revenue contract renewal rates, on average, by over 15 percentage points and, in some cases, over 40 points. ServiceSource delivers these results via a cloud-based solution, combining its Service Revenue Performance Suite™ of applications with dedicated service sales teams, leveraging a proprietary Service Revenue Intelligence Platform™ of transaction data, benchmarks and best practices. ServiceSource offers its service revenue management solution on a unique pay-for-performance business model that enables a success-driven, shared-risk partnership. The Company is headquartered in San Francisco, and manages service revenue performance for customers across the globe in more than 35 languages.

ServiceSource and any ServiceSource product or service names or logos above are trademarks of ServiceSource International, Inc. All other trademarks used herein belong to their respective owners.

For more information on ServiceSource, visit To connect with ServiceSource, visit us on Twitter, Facebook, LinkedIn and YouTube.

Forward-Looking Statements
This press release contains forward-looking statements, including statements regarding our ability to improve the renewal rates and revenue results of our customers. These forward-looking statements are based on the Company's current assumptions and beliefs, and involve risks and uncertainties that could cause our results to differ materially from those expressed or implied in our forward-looking statements. Those risks and uncertainties include, without limitation, changes in market conditions that impact our ability to generate service revenue on our customers' behalf; errors in estimates as to the renewal rate improvements and/or service revenue we can generate for our customers; risks associated with material defects or errors in the Company's software or the effect of data security breaches; our ability to adapt our solution to changes in the market or new competition; our ability to protect our intellectual property rights; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our periodic reports and registration statements filed with the Securities and Exchange Commission, which and can be obtained online at the Commission's website at All forward-looking statements in this press release are based on information currently available to us, and we assume no obligation to update these forward-looking statements.

Contact Information