September 01, 2009 07:00 ET

Geek Squad Veteran Joins Board of Directors

REDWOOD CITY, CA--(Marketwire - September 1, 2009) -® (NASDAQ: SPRT), a leading provider of online technology services, announced today that Mark Fries has joined its Board of Directors.

Mr. Fries is currently a partner at The ROIG Group LLC, a consulting firm specializing in accelerating value for businesses. Prior to co-founding The ROIG Group, Mr. Fries worked as a senior executive at Best Buy Co., Inc. for 10 years. During his tenure at Best Buy, Mr. Fries served as Vice President, Services Strategy and Partnerships for Best Buy's services businesses, including Geek Squad, Magnolia Home Theater Installation and Extended Warranty/Repair. Before his leadership role at Geek Squad, Mr. Fries served as Vice President and Program Executive for Best Buy's Customer Centricity initiative and Vice President for Innovation Development. Before joining Best Buy, Mr. Fries held various management positions at Target Corporation and Honeywell International Inc.

"We're delighted to welcome Mark to the Board," said Josh Pickus, President and CEO "He brings a wealth of experience in consumer technology services and retailing that will add significantly to our team," concluded Pickus. " has an outstanding technology services solution for retail and a truly technology enabled vision for the services market," said Fries. "I'm delighted to be able to contribute to their growth."

About, Inc. (NASDAQ: SPRT) provides Instant Technology Relief® to consumers and small businesses via channel partners and the site. is a pure-play technology enabled services company that is changing the way people manage their technology. Until recently consumers and small businesses dealt with technology issues with a trip to the computer repair shop or a long wait for a technician. Now's expert North American Solutions Engineers can provide a quick, cost-effective and satisfying technology support experience over the internet and the phone using's advanced technology platform. By serving as a trusted advisor, is committed to helping consumers and small businesses realize the promise of their technology. and the SupportMan Logo are trademarks or registered trademarks of, Inc. or its affiliates in the US and other countries. Other names may be trademarks of their respective owners.

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