SOURCE: Mitchell International

September 17, 2007 09:00 ET

General Casualty Insurance Extends Agreement With Mitchell for Comprehensive Estimation Solutions

SAN DIEGO, CA--(Marketwire - September 17, 2007) - Mitchell International, Inc., a leading provider of performance management solutions to the automotive insurance claims and collision repair industries, today announced that General Casualty Insurance Companies, a super-regional property & casualty (P&C) insurance provider, has signed a multi-year contract with Mitchell for its estimating and specialty database solutions. Under the terms of the agreement, General Casualty will continue using Mitchell's UltraMate® estimating solution for automobiles, motorcycles, marine craft and medium and heavy trucks. Terms of the deal were not disclosed.

General Casualty operates exclusively through an independent agency system and offers a complete line of P&C insurance products for homes, autos and businesses in 25 states. It is one of the largest independent agency writers in Wisconsin and among the top 70 property and casualty insurers in the United States.

"Mitchell is very pleased to have General Casualty continue to rely on our comprehensive line of estimating solutions as part of their commitment to better serve their customers," said Alex Sun, President of Mitchell International. "This contract extension reflects Mitchell's passion for understanding our client's needs and responding with solutions that uniquely solve their problems."

Gale Harder, Assistant Vice President of Claims at General Casualty, said, "General Casualty looks forward to continuing our successful relationship with Mitchell International. We continue to be impressed with Mitchell's quality and range of estimating databases and their continued efforts to build a trustworthy vendor partner relationship."

Mitchell's estimating solution uses its own comprehensive database to gather essential claim data, such as vehicle parts and labor times, and organizes and routes the information while simplifying the collection and flow of critical documents and tasks within and between business partners. The solution, which includes increasingly popular specialty vehicles such as motorcycles, marine craft, RVs, and medium and heavy trucks, helps to create complete and accurate estimates that reduce cycle times for repairs and improve customer satisfaction.

To ensure that it provides the most accurate and up-to-date information on these vehicles, Mitchell remains committed to investing in additional services and information to expand its specialty database. According to the Motorcycle Industry Council, motorcycle sales are growing exponentially. Over the last 12 years, the popularity of biking has steadily increased, and in just the last four years alone, 24% more motorcycles were sold than in the last decade. Mitchell's UltraMate Specialty Estimating solution will help ensure that collision claims involving specialty vehicles are expeditiously handled in the same trusted manner as automobile claims.

About Mitchell International, Inc.

Mitchell International (www.mitchell.com) is a leading provider of information, workflow, and performance management solutions to the automotive insurance claims industry, serving carriers, collision repair facilities, and other commercial participants in the physical damage and auto-related medical claims markets. Mitchell facilitates millions of electronic transactions between more than 16,000 business partners each month to enhance their productivity, profitability, and customer satisfaction levels.

About General Casualty

General Casualty Insurance Companies, headquartered in Sun Prairie, Wis., has insured autos, homes and businesses since 1925. General Casualty markets its product through 1,500 independent insurance agencies in 25 states and is known for exceptional claims service and financial strength and is rated A (Excellent) by insurance analyst A.M. Best. General Casualty employs 1,800 people in 15 offices and reported direct written premiums of $1.15 billion in 2006. For more information visit www.generalcasualty.com.

General Casualty is part of QBE Regional Insurance, based in Sun Prairie, which provides business services to General Casualty and Unigard (Bellevue, Wash.). QBE Regional is part of QBE the Americas, a division of Australia's QBE Insurance Group Ltd, one of the top 25 insurers worldwide. The Americas division, headquartered in New York, is a leading North and South American insurer and reinsurer and conducts business through property and casualty insurance subsidiaries in eight countries. For more information, visit www.qbe.com.

Contact Information

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