SOURCE: Get Satisfaction

Get Satisfaction

May 01, 2013 11:00 ET

Get Satisfaction Brings On Former SugarCRM Executive Jeff Campbell to Lead Sales

Campbell to Scale Company's Growth and Leadership as Best-in-Class Community Platform

SAN FRANCISCO, CA--(Marketwired - May 1, 2013) -  Get Satisfaction, a community platform for creating engaging customer experiences, today announced that Jeff Campbell has joined the company as vice president of sales. Campbell brings with him nearly a decade of sales leadership experience at SugarCRM, where he helped establish the company's world-class and highly-awarded global channel program through executive roles including vice president of worldwide sales and SVP of global mid-market sales. At Get Satisfaction, Campbell will be responsible for extending the company's leadership position as best-in-class community platform for businesses of all sizes and scaling its sales organization in line with increased global demand.

"Jeff has an impressive track record of scaling highly successful sales organizations for market disruptors at varying stages, and we're thrilled to apply his tremendous experience and relationships towards Get Satisfaction's market opportunity," said Wendy Lea, CEO, Get Satisfaction. "Jeff represents the attributes of a great Get Satisfaction team member; he brings true passion for building relationships with customers and defines success through the tangible results and ROI we help our customers achieve."

Companies of all sizes rely on the Get Satisfaction Community Platform to acquire new customers, provide better service and build better products. Today, Get Satisfaction powers 70,000 active customer communities serving more than 35 million consumers each month. In this role, Campbell will be responsible for continuing to engage and grow the active customer base while scaling the company's global presence.

"Get Satisfaction has the perfect storm for success -- a unique combination of a visionary management team led by Wendy Lea, a disruptive underlying technology, the right go-to-market strategy and a top-tier customer roster," said Jeff Campbell, VP of Sales, Get Satisfaction. "During my career, I have watched many companies strive to optimize the way they interact with their customers; it's awesome to see how these same companies could drive amazing results and ROI in record time by leveraging community."

During his tenure at SugarCRM, Jeff played a major role in helping the company achieve its record revenue results from 2005 to 2013. Prior to SugarCRM, Jeff worked at Epiphany Inc. -- a leading developer of CRM business applications (acquired by Infor) -- where he managed the company's top strategic customer accounts and established its customer marketing initiatives as a director of customer marketing. Before that, Jeff held senior roles in sales and marketing at Informatica Corporation, SAP BusinessObjects and Sybase. Campbell is a graduate of the University of Southern California, where he received a degree in business and entrepreneurship.

About Get Satisfaction

Headquartered in San Francisco, Get Satisfaction helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle. Companies of all sizes such as Intuit, Kellogg's and Sonos rely on the Get Satisfaction community platform to acquire new customers, provide better service and build better products. Today, Get Satisfaction powers 70,000 active customer communities hosting more than 35 million consumers each month. For a free trial, visit

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