SOURCE: Get Satisfaction

October 28, 2014 09:00 ET

Get Satisfaction Media Alert

SAN FRANCISCO, CA--(Marketwired - Oct 28, 2014) -

What:
Get Satisfaction Opens Registration for Strategic Webinar on Online Customer Communities: How Hootsuite™ Used Customer Community to Build its Brand Advocacy Program. Guest speaker is Jeanette Gibson, VP of Community and Customer Experience for Hootsuite

Where:
Registration opens today at: http://bit.ly/IQ-hootsuite-pr

When:
Wednesday, November 5th 11am Pacific Time/2pm Eastern Time

Details:
Who wouldn't want the kind of spectacular growth that social media platform provider Hootsuite is experiencing? In the last year alone, Hootsuite has grown from 7 to more than 10 million users.

What's the secret behind the company's massive growth -- and its ability to scale? It's the ability to tap into the passion of the Hootsuite users, according to Jeanette Gibson, VP of Community and Customer Experience for Hootsuite.

Leveraging the Get Satisfaction community platform, Hootsuite has built one of the most sophisticated brand advocacy programs in the world. This Brand Ambassador Program is a great way for Hootsuite's growing team of ardent users to showcase their expertise in social media and Hootsuite products on a voluntary basis.

Register today and join Jeanette as she shares how getting customers talking to one another and with prospects has opened up new markets and strengthened Hootsuite's brand.

You will learn how community allows them to:

  • Strengthen the company's brand through formalized customer advocacy
  • Expand into new countries it couldn't otherwise enter
  • Localize product offerings, tailor launches, and offer support in 15 languages -- 24/7
  • Provide a stream of best practices for Hootsuite products

About Get Satisfaction:
Based in San Francisco, Get Satisfaction provides an online community platform connecting companies with customers to foster relationships that unlock new value for both sides. Companies of all sizes and industries -- from Intuit, Kellogg's and P&G to Sonos, Hootsuite and SugarCRM -- rely on Get Satisfaction to deliver online communities that modernize customer support, accelerate sales, differentiate their brand and inspire new innovations. Get Satisfaction's community platform offers the fastest time to value for companies ready to embrace the way today's customers want to engage.

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