SOURCE: Urban Peak

July 08, 2008 09:15 ET

Getting Wired UP at Urban Peak

ENGLEWOOD, CO--(Marketwire - July 8, 2008) - Celebrating 20 years of impact, Urban Peak is best known for providing supportive services for young people of Denver who are homeless or at risk of being homeless. We offer safe shelter and meals, transitional housing, education and employment programs, medical care, mental health and substance abuse counseling, creative outlets, and recreational and youth development activities.

As we seek to develop and secure funding for better programs for our young people, we continually look at trends and assess the needs within this population that will help them on their path to become self-reliant adults. One trend we must address within our program offering is the use of (and growing need for knowledge of) technology by our young people. More and more we are seeing the need among our young people to have at least a basic skill level and understanding of certain software and computer programs that are used not only in the school and workplace, but that have become part of our everyday lives.

Thanks to the generosity of our sponsor, Denver-based TeleTech Holdings (NASDAQ: TTEC), a global leader in providing business process outsourcing solutions, we are developing a new program called Wired UP. The Wired UP program will use computer technology to help further empower self-reliance, creativity, and literacy among the young people served by Urban Peak.

"TeleTech and the TeleTech Foundation are proud to sponsor Wired UP," said Kenneth Tuchman, chairman and chief executive officer of TeleTech. "We are a longtime supporter of Urban Peak and are excited to help the youth they serve become more self-reliant by learning to use technology tools. We are pleased to work with other great companies like Hewlett-Packard and Papa John's to provide a sustainable and positive impact on the youth in our community."

Hewlett-Packard's Workstations Business Unit in Fort Collins, Colorado, donated several HP Workstation computers for use in the new Wired UP lab.

"HP Workstations are the computers-of-choice for professionals at the top of their fields in video game development, online content creation, animation, and production for television and movies, engineering and more," said Jim Zafarana, vice president of worldwide marketing for HP's Workstations Business Unit. "We're proud to support Urban Peak's efforts, and we hope our computers will help the young people at Wired UP to discover exciting future career paths."

The Wired UP kick-off celebration is Saturday, July 12th, from 10 a.m. to 1 p.m. at Urban Peak, located at 21st Street and Stout in downtown Denver. The event will feature youth art, music, exhibitions, and food.

Denver's 9NEWS will be the media sponsor for the event, Papa John's will donate pizza, and 7-Eleven will donate morning snacks.

"It is essential that we provide our young people with programs that will help them develop and succeed," says Kay Ramachandran, chief executive officer of Urban Peak. "Thanks to the good people of TeleTech and all of our partners for Wired UP, we can give our youth access to some of the computer knowledge and skills they need to move forward in today's world."

Through Wired UP, we will conduct an ongoing series of weeklong workshops to give youth basic knowledge of software/technology in word processing and creative suites, designate a project to complete so the youth can demonstrate proficiency, and make available open lab time so that youth might work on projects and practice on computers. In addition, we will bring guests and speakers and create special events utilizing members of the community at large who will impart their unique knowledge in a variety fields, so that we can enhance the Wired UP experience for our youth.

For more information on Wired UP and how you or your company can be involved, or to donate online, visit


Celebrating 20 years of impact, Urban Peak provides supportive services for young people who are homeless or at risk of being homeless. Since 1988, Urban Peak has been there for tens of thousands of young people, helping them find a way to exit life on the streets. We offer safe shelter and meals, transitional housing, education and employment programs, medical care, mental health and substance abuse counseling, creative outlets, and recreational and youth development activities.


TeleTech is one of the largest and most geographically diverse global providers of business process outsourcing solutions. We have a 26-year history of designing, implementing, and managing critical business processes for Global 1000 companies to help them improve their customers' experience, expand their strategic capabilities, and increase their operating efficiencies. By delivering a high-quality customer experience through the effective integration of customer-facing front-office processes with internal back-office processes, we enable our clients to better serve, grow, and retain their customer base. We use Six Sigma-based quality methods continually to design, implement, and enhance the business processes we deliver to our clients and we also apply this methodology to our own internal operations. We have developed deep domain expertise and support approximately 300 business process outsourcing programs serving 100 global clients in the automotive, communications and media, financial services, government, healthcare, retail, technology and travel and leisure industries. Our integrated global solutions are provided by 51,000 employees utilizing 38,000 workstations across 88 delivery centers in 18 countries.

Contact Information

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