SOURCE: Rackspace Hosting

Rackspace Hosting

September 14, 2015 10:00 ET

ghd Straightens Out IT Infrastructure and Enhances Security With Rackspace Managed Cloud

Hair Styling Specialist Uses Rackspace Expertise to Manage Seasonal Website Traffic Spikes

LONDON, UNITED KINGDOM--(Marketwired - September 14, 2015) - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that ghd, the market leader in hair stylers, is migrating to a new Rackspace data centre that will offer increased performance and advanced security.

ghd, otherwise known as Good Hair Day, sells its products in a number of salons and stores across the world, while operating its own busy website. The company is currently migrating its IT infrastructure to Rackspace's new UK data centre in Crawley, Sussex, which is allowing them access to a better solution while keeping their IT cost neutral. This has been achieved by moving test and development to sit with production so that all of ghd's hosting will be on a VMware Private Cloud backed by Fanatical Support® from Rackspace.

Having this top class technical solution is one thing, but ghd's Internet Technical Solutions Manager, Spencer Hudson, says there's more to the cloud than that. "The decision to work with Rackspace is influenced more by people than technology. I'm part of a lean team, and as a result we have always worked closely with a third party that could maintain our IT infrastructure. Building relationships with Rackspace's external team is incredibly important as it gives me peace of mind that the traffic spikes caused by our extremely seasonal business will be handled, and costly downtime avoided."

Seasonal spikes are a key factor for ghd. During busier periods, the company uses load balancers that distribute workloads across multiple servers and resources. Their hybrid solution also uses RackConnect® too, which combines dedicated servers with a public cloud, mixing high-performance plus increased security with the ability to burst when traffic peaks.

In addition to site resiliency, performance is another important part of ensuring customers have a great experience when making purchases. Moving to Rackspace managed cloud in the Crawley data centre will shift ghd's infrastructure to more modern servers and further enhance security via a Web Application Firewall (WAF), which delivers an extra line of defense between servers and a traditional firewall. The hair specialist will also use a Hybris platform to support its busy B2B sales channel, which handles orders from salons across the world.

ghd currently uses a hybrid solution, with its test and development taking place on a Rackspace Public Cloud and its production sitting on a VMware Private Cloud. Darren Norfolk, Managing Director of Rackspace UK, said: "It's really satisfying to see how our support is helping ghd focus its time and energy on selling products and running the businesses rather than keeping their website up and running."

About Rackspace
Rackspace (NYSE: RAX), the #1 managed cloud company, helps businesses tap the power of cloud computing without the challenge and expense of managing complex IT infrastructure and application platforms on their own. Rackspace engineers deliver specialized expertise on top of leading technologies developed by OpenStack, Microsoft, VMware and others, through a results-obsessed service known as Fanatical Support®. The company has more than 300,000 customers worldwide, including two-thirds of the FORTUNE 100. Rackspace was named a leader in the 2015 Gartner Magic Quadrant for Cloud-Enabled Managed Hosting, and has been honored as one of Fortune's Best Companies to Work For in six of the past eight years. Learn more at

Forward-looking statement
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or operational results related to any particular customer or customers of our customers associated with our hosting solutions; any other statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include issues relating to the performance of a customer's configuration caused by forces outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting's Form 10-Q for the quarter ended June 30, 2015, filed with the SEC on August 10, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

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