SOURCE: Cicero Inc.

Cicero Inc.

January 16, 2013 09:30 ET

Global 100 Financial Services Firm Selects Cicero XM®

Solution to Deliver Smart Desktop to Back Office Employees

CARY, NC--(Marketwire - Jan 16, 2013) - Cicero Inc. (OTCBB: CICN), a provider of business performance software for desktops and mobile devices, announced today that a global financial services company with over $2 trillion in assets has signed a software license and services agreement to deliver a Cicero XM Smart Desktop solution to back office employees.

The new solution will automate tasks and integrate data across existing desktop applications in order to improve business user productivity and enforce compliance requirements. By eliminating routine tasks such as copying and pasting data across screens and online forms, and displaying information when it is needed, the new integrated Smart Desktop solution will allow employees to process more transactions with greater accuracy and less effort.

The new Smart Desktop solution will:

  • Display a toolbar with quick launch buttons for applications and workflow
  • Securely and automatically logon agents to the necessary applications and re-logon them throughout the day if an application times out
  • Automatically process account information, validating key data fields against a database before completing online forms
  • Navigate users to appropriate screens such as online forms
  • Track automated processing and notify the user of any problems

"Reducing the level of effort an employee has to exert to complete tasks, such as completing required forms, increases productivity and delivers significant ROI," said Mike Garner, Chief Customer Officer at Cicero. "Cicero XM allows companies to quickly optimize desktops by integrating existing applications, automating processes and providing dynamic, context-driven guidance. We are pleased that another Fortune 100 Financial Services company has selected Cicero and we look forward to working with them."

About Cicero Inc.

Cicero® provides business performance software that enables companies to monitor and improve their existing technologies to deliver smart, integrated, and secure solutions at employees' desktops and mobile devices. Using Cicero EDGE™, global customers are addressing the challenges of security, compatibility, and usability by leveraging existing applications and delivering integrated enterprise mobility at the fraction of time and cost as other approaches. Others use Cicero XM® to improve contact center and back office productivity by integrating, automating, and presenting information with unified desktops. Cicero customers and partners also use Cicero Discovery™, a desktop analytics solution, to collect activity and application performance data and track business objects across time and multiple users as well as to measure against defined business process workflows for analysis and/or to feed third party applications. Learn more at

Cicero, Cicero XM, Cicero Discovery, Cicero EDGE, United Desktop, and United Data Model are trademarks or registered trademarks of Cicero Inc. and/or its affiliates. Other company names and/or products are for identification purposes and are the property of, and may be trademarks of, their respective owners.

Safe Harbor: Except for any historical information contained herein, this news release may contain forward-looking statements on such matters as strategic direction, anticipated return on investment, business prospects, the development and capabilities of the Cicero product group, new products and similar matters. Actual results may differ materially from the anticipated results or other expectations expressed in this release of a variety of factors, including risks that customers may not adopt the Cicero technology, which Cicero Inc. may not successfully execute its new strategic initiative and other risks and uncertainties that could cause actual results to differ materially from such statements. For a description of other factors that could cause such a difference, please see Cicero Inc.'s filings with the Securities and Exchange Commission.

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