SANTA CLARA, CA--(Marketwire - Jun 21, 2011) - Ensim, the leading provider of solutions to manage, orchestrate, and automate private and public cloud infrastructure, today announced that it has been selected by a Global 50 corporation to provision and manage its corporate-wide Microsoft Office Communications Server (OCS) and Group Chat infrastructure. Ensim Unify OCS Manager breaks new ground by enabling medium and large organizations to automate security and compliance policies down to the feature level within this popular Microsoft unified communications (UC) product.
The explosive growth of unified communications applications poses significant security and compliance challenges, including requiring support for complex IT policies, such as multiple provisioning workflows for different types of employees in large regulated environments. Additional capabilities addressed by Ensim Unify OCS Manager include multi-level help desk support and the ability to minimize the burden on IT caused by manual or scripted update processes. Most importantly in terms of cost savings, customers using Ensim Unify to automate manual processes and enable self-service are seeing over 70% reductions in support and help desk costs.
Ensim Unify OCS Manager delivers a provisioning and management solution that integrates with a customer's existing directory infrastructure and provisioning policies and supports multiple provisioning workflows, while automating the hundreds of daily updates. Its delegated administration model enables end-user self-service based on IT policy while offering full audit and reporting for these processes. In addition, Ensim's OCS Manager provides the needed fine-grain control or entitlements at the feature level to fully automate enforcement of compliance policy while insulating organizations from the need to make changes to their legacy systems with each new release.
The size and complexity of this type of customer installation is a testament to the capabilities and scalability of the Ensim Unify platform with its proven role-based delegation engine that allows the highest degree of control over application features in applications such as OCS including VOIP telephony and Group Chat. Ensim Unify works with existing ID management solutions to allow organizations to take full advantage of their Microsoft application software such as Exchange, SharePoint, and OCS/Lync. Key capabilities include:
- Automated Provisioning Policies - Administrators can choose to set a global policy or have it controlled for each user or group of users. Policies include the automatic generation of SIP addresses for accounts coupled with de-provisioning policies that automatically disable all communicator access for terminated accounts.
- Contact List Management - Administrators can create contact list templates with pre-populated contacts. Templates are then configured in provisioning policies to seed the contact list during the on-boarding process of new user accounts.
- Faster Enterprise Voice Deployment - Built-in telephone number provisioning templates can be configured to read the telephone number for existing data in corporate directories or allocate a number from an existing number inventory management system.
- Group Chat Administration - Comprehensive web-based group chat administration tool that enables administrators to easily manage and control their entire group chat infrastructure.
"Manually or script-based provisioning of users and managing access to the full range of OCS features while strictly adhering to IT compliance and security policy is a complicated and expensive undertaking fraught with the potential of serious errors," said Scott Young, vice president of marketing and product management at Ensim Corporation. "Ensim OCS Manager enables businesses to realize the promise of unified communications without the headache of increased IT overhead. We are very pleased to have been chosen by these larger organizations to navigate the complexities of their large OCS deployment with even greater ease."
About Ensim Corporation
Founded in 1998, Ensim Corporation is the leading provider of public and private cloud user provisioning and infrastructure management software. Ensim products are used by service providers and enterprises worldwide to accelerate and enable deployment of integrated solutions, simplify and automate secure management of complex environments, and increase user and IT productivity. Ensim has over two million users under management and is Microsoft Gold Certified. For more information, visit www.ensim.com or contact Ensim at 1-877-693-6746 or 1-408-496-3700 outside the United States.
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