-- Sylvia Reynolds, Chief Marketing Officer, Wells Fargo
-- Cathy Halligan, Chief Marketing Officer, Walmart.com
-- Jeffrey Hayzlett, Chief Business Officer, Eastman Kodak
-- Scott Ballantyne, Vice President of Consumer Direct, Hewlett Packard
-- Pablo Azar, Vice President of Marketing Strategy and Consumer
Insights, Allstate
-- Stephan Chase, Vice President of Customer Knowledge, Marriott
-- Kevin Doohan, Head, Interactive Marketing, ConAgra Foods
-- Patrice Varni, Vice President of eCommerce and Relationship Marketing,
Levi's
During the Summit Aberdeen recognized six Best-in-Class organizations with
2008 Aberdeen Achievement Award in Customer Relationship Management. The
award winners were selected based on internal research of Best-in-Class
companies that epitomized the award criteria for each category. The award
winners were:
Sony Online Entertainment for Excellence in Social Media Marketing.
Acknowledgement granted to Torrie Dorrell, SVP Global Sales & Marketing and
Jacob Robinson, Sr. Director, Marketing.
Best Buy for Excellence in Customer Centricity. Acknowledgement granted to
Matt Smith, Vice President, Customer Insight and Brian Cuffel, Sr. Manager
Loyalty Marketing.
Citibank North America for Excellence in Customer Feedback Management.
Acknowledgement granted to William Wilson, VP of Customer Experience and
Rosa Leung, VP of Customer Experience. "We are proud to be recognized for
our commitment to our customers," said Kristi Bageant-Epperson, Citibank's
Head of Network Management. "At Citibank, we are committed to listening to
our customers and to finding innovative ways to improve the customer
experience."
Office Depot for Excellence in Green Marketing. Acknowledgement granted to
Kristin Micalizo, VP of Direct Sales.
Coca-Cola for Excellence in Interactive Marketing. Acknowledgement granted
to Carol Kruse, VP of Global Interactive Marketing.
Discover Card for Excellence in Marketing Performance Measurement.
Acknowledgement granted to Margo Georgiadis, Executive Vice President,
Chief Marketing Officer.
Congratulations to the award winners for their excellence in the customer
relationship management arena!
The CMO Summit is part of the acclaimed Aberdeen Executive Leadership
Summit Series. The seminars bring corporate executives and industry thought
leaders together to share information and provide actionable
recommendations for organizational advances. The 2008 CMO Summit sponsoring
companies included: Saepio, EMC, Socialtext, Kodak, Harte-Hanks and Buzz
Corps. For additional information on the summit, visit
http://www.aberdeen.com/events/live/CMO08
About Aberdeen Group, a Harte-Hanks Company
Aberdeen is a leading provider of fact-based research and market
intelligence that delivers demonstrable results. Having benchmarked more
than 30,000 companies in the past two years, Aberdeen is uniquely
positioned to educate users to action: driving market awareness, creating
demand, enabling sales, and delivering meaningful return-on-investment
analysis. As the trusted advisor to the global technology markets,
corporations turn to Aberdeen™ for insights that drive decisions. For
additional information, visit Aberdeen http://www.aberdeen.com or call
(617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748 or
go to http://www.harte-hanks.com.
© 2008 Aberdeen Group, Inc., a Harte-Hanks Company 451 D Street, Suite 710 Boston, Massachusetts 02210-1928 Telephone: (617) 723-7890 Fax: (617) 723-7897 www.aberdeen.com
Contact Information: Media Contact: Jeff Zabin Aberdeen Harte-Hanks 617-854-5356 Jeff.zabin@aberdeen.com