SOURCE: CTI Group (Holdings) Inc.

April 17, 2007 13:54 ET

GlobalPhone and CTI Group Partner to Provide SmartRecord IP

INDIANAPOLIS, IN -- (MARKET WIRE) -- April 17, 2007 -- CTI Group (OTCBB: CTIG), a market innovator in delivering hosted VoIP business applications, has partnered with GlobalPhone, a hosted VoIP PBX-managed services provider, in a distribution partnership to fill a key market requirement, call recording. With GlobalPhone experiencing exponential growth in hosted VoIP PBX-managed services and IP Centrex offerings, they were in need of a recording solution that would help them win new business while providing existing customer with a highly flexible, value-added call recording solution. The Pelorus Group forecasts that the demand for call recording services will increase at an annual growth rate of over 50 percent. GlobalPhone recognized the market need early and will now be able to capitalize on this rapidly expanding opportunity.

In this partnership, GlobalPhone will be taking advantage of CTI Group's hosted business model. This enables GlobalPhone to focus on their current and future customers with the best pricing and packaging, thereby delivering a rich solution in a cash-flow sensitive business model. Utilizing CTI Group's hosted platform, GlobalPhone lowers their internal costs while also helping customers obtain the best call recording value in the market -- a win-win solution for GlobalPhone and its customers.

The call recording application features on-demand and blanket recording accompanied by an intuitive, web-based, playback and retrieval interface. These features enable common industry verticals, such as insurance adjusters, import/export companies and lawyers to maintain regulatory compliance, improve the quality of their customer interactions and reduce liability. Typically, these solutions used to exponentially increase the telecommunications capital expense for the customer, but with a hosted service, customers can request and provision the service without significantly impacting cash flow.

"We have experienced increased market demand for call recording solutions and this was the perfect solution for our customers. It doesn't make sense for us to sell hosted voice services without ensuring that all aspects of the customer's requirement set, including call recording, can be achieved," said Stephen McCarthy, president of GlobalPhone. "It has been a real pleasure to work with CTI Group on filling this critical gap in our hosted PBX product portfolio."

"We are pleased to invest in our partner, GlobalPhone, who has the vision and foresight to provide this crucial and valuable application to their customers," said Sid Rao, chief technology officer of CTI Group. "The synergy of our partnership is excellent and we thoroughly appreciate the opportunity to collaborate with GlobalPhone."

Both parties are contributing highly to this partnership. CTI Group alleviated the need for an initial capital investment on the part of GlobalPhone and provided an efficient platform to much needed customer demand. In return, by using GlobalPhone as their carrier, with customers throughout the United States and internationally, CTI Group is now able to reach a broader range of enterprises and end-users, increasing their overall customer exposure. This partnership is a fantastic opportunity to all involved providing a seamless line from technology to end-user.

For more information about CTI Group's additional products, visit or call 1-317-262-2223.

About CTI Group

CTI Group (Holdings) Inc. is an international provider of electronic invoice management and telemanagement software and services. CTI Group's SmartBill® and Proteus™ product suites offer a full array of solutions for traffic analysis, post-billing call analysis, and customer care. CTI Group's products are used by some of the top service providers in North America and the United Kingdom, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group maintains an overseas office in London and another in Blackburn. For more information, please visit CTI Group's website at

About GlobalPhone

GlobalPhone Corp., incorporated in Virginia in 1995, is the nation's premier provider of business Voice over IP (VoIP) managed services and global long distance services. The company offers a comprehensive alternative phone service, GlobalTone, to small and medium enterprises (SMEs) nationwide leveraging VoIP technology over existing high-speed access lines, a highly flexible billing solution, interconnection agreements with other facilities-based network operators worldwide, and public Internet transport. GlobalPhone's highly-scalable, widely-available, business-grade service serves thousands of customers in over 80 countries. GlobalPhone is dedicated to providing the best support in the industry with its customers reporting industry-leading satisfaction results. GlobalPhone products and services are available via the GSA Schedule. GlobalPhone is a Deloitte Touche Fast 50 and Washingtonian Fast 50 award recipient.

Safe Harbor Statement This release may contain "forward-looking" statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of CTI Group or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and (e) any statements using the words "could," "should," "anticipate," "expect," "may," "project," "intend," "will" or similar expressions. CTI Group's ability to predict projected results or the effect of events on CTI Group's operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. In addition to information provided elsewhere in this document, shareholders should consider the following: the risk that CTI Group will not be able to attract and retain customers to purchase its products, the risk that CTI Group will not be able to commercialize and market products; results of research and development; technological advances by third parties; competition; history of operating losses; dependence upon key personnel and general economic and business conditions. Readers are referred to documents filed by CTI Group with the U.S. Securities and Exchange Commission, including the Form 10-KSB for its most recent fiscal year ended December 31, 2006.

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