SOURCE: Glovia Services, Inc.

August 22, 2007 09:00 ET

Glovia Services Adds Supplier and Customer Portals to GSInnovate SaaS ERP Solution to Spur End-to-End Supply Chain Collaboration

New Portals Are Designed to Facilitate Real-Time Collaboration and Communication With Suppliers and Customers, Enabling Small to Midsize Manufacturers to Reduce Costs, Shorten Delivery Times, Improve Customer Service and Run Their Business More Efficiently

EL SEGUNDO, CA--(Marketwire - August 22, 2007) - Glovia Services, Inc., a subsidiary of Glovia International Inc. and Fujitsu, the world's third largest IT services provider, announces the addition of two collaborative portals to its Web-hosted GSInnovate, an innovative Enterprise Resource Planning (ERP) system built on a Software-as-a-Service (SaaS) delivery model. The Supplier Portal and Customer Portal bring a broad range of real-time, interactive capabilities to GSInnovate's comprehensive suite of manufacturing and business process software designed to meet the needs of small to midsize manufacturing businesses (SMBs).

Bill Lyons, vice president of Glovia Services, explains: "Our SMB customers have found that our integrated business and manufacturing software applications have helped immeasurably in improving their internal business processes and streamlining workflow. Now, they will be able to leverage the Supplier and Customer Portals to extend the same kind of collaborative workflow efficiencies out beyond their four walls to encompass their entire supply chain, from end-to-end."

Supplier Portal Improves Material Sourcing and Replenishment

Many supply chains do not perform efficiently because of a lack of timely communication between manufacturers and their suppliers. The new GSInnovate Supplier Portal is a real-time, browser-based solution that enables manufacturers to meet customer demand and reduce sourcing costs by enhancing collaboration, visibility and communication with the entire supply network, no matter how large or global it may be. The Supplier Portal provides both manufacturers and suppliers with a synchronized, real-time view of order and material management activities, thus ensuring that the entire supply chain is working with the most current information.

For manufacturers, the benefits of this collaboration include: better supplier and material management strategies; leaner inventories; lower costs; and faster, more hassle-free transactions with fewer errors. Supplier benefits include: reduction of administrative time and paperwork; more efficient reorder and replenishment; greater visibility into future demand; and higher levels of customer satisfaction.

Customer Portal Reduces Transaction Costs, Increases Customer Satisfaction

Manufacturers are always seeking new ways to improve customer service without ramping up service-related costs. GSInnovate's Customer Portal offers a powerful tool to achieve that goal by providing customers with 24/7 direct access to sales quote, sales order, and order status information via the Internet. The solution also supports product selection guidelines, as well as advanced inventory strategies such as consigned inventory, so customers do not have to wait for a response from a sales or customer service representative.

For manufacturers, the benefits of this collaboration include: reduced customer service time and costs; improved customer service and loyalty; better visibility of customer information; higher quote accuracy; and increased revenues due to shorter quote-to-order cycle times. Customer benefits include: anywhere/anytime access to comprehensive product, pricing and ordering information; easy "shopping cart" interface for simplified order entry; immediate order validation and confirmation of product availability; and easy, self-service access to order status information.

For more information about Glovia Services' GSInnovate Solution and new Supplier and Customer Portals, please visit, or call 310-563-8700 or 877-474-8896 (toll free).

About Glovia Services, Inc.

Glovia Services, Inc. is a subsidiary of Glovia International Inc. and Fujitsu, the world's third largest IT services provider. GSInnovate from Glovia Services is the market's first Web-based ERP solution designed specifically for small to midsize manufacturers. Its integrated set of applications addresses key areas to improve overall business operations. GSInnovate puts ERP within reach, offering quick value with no upfront investment and predictable, affordable costs going forward. GSInnovate is differentiated from commodity solutions by Glovia Services' 30-year heritage in manufacturing and technology. Its highly skilled team understands the manufacturing market and the specific challenges faced by small businesses -- ensuring the solution delivers the expected business performance. For more information please visit, or call 310-563-8700 or 877-474-8896 (toll free).

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