GMS Live Expert

GMS Live Expert

March 14, 2011 14:38 ET

GMS Live Expert Exhibiting for MSP's at Robin Robins' 2011 Boot Camp

TORONTO, ONTARIO--(Marketwire - March 14, 2011) -

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GMS Live Expert, an outsourced Help Desk and NOC for Managed Service Providers (MSPs) and service division of Global Mentoring Solutions Inc. is proud to announce their involvement with one of the IT channel's premiere events. The company will be an exhibitor at Robin Robins' upcoming Technology Marketing Toolkits 2011 Boot Camp in Nashville, TN, March 23-26. While at the event, representatives from GMS Live Expert will be showcasing their global outsourced help desk and NOC services for Managed Service Providers.

Working with GMS Live Expert's North American based MSP Help Desk team, MSPs can alleviate the burden on their own help desk resources by directing Tier 1 traffic directly to GMS, while still maintaining the provider's business brand. GMS Live Expert operates on a 24/7 chat and email basis, with extended business hour and emergency phone support available for one bundled price. GMS provides just in time 'how to' training support on every help desk interaction. Providing the most extensive scope of support in the industry, GMS Live Expert covers OS and commercial software applications for Windows and Mac based devices, and all attached peripherals. These outsourced support services are charged to the MSP to support billing and resale to their end clients on per user, per ticket, per minute or even per hour basis.

MSPs who attend Robin Robins Technology Marketing Toolkit 2011 Boot Camp will discover "4 full days of business breakthroughs, NEW marketing strategies, hot industry trends and revenue-boosting strategies designed specifically for IT service business owners." GMS Live Expert is extremely proud to be a part of this business development event.

About GMS

With today's complex technology support needs, GMS Live Expert helps by providing seamless MSP Help Desk and NOC extensions for your IT service business. With end user phone, 24/7 chat capabilities and e-mail support, GMS Live Expert complements your company's support services. Our organization supports your branding and becomes a transparent extension to your business services. Click here for more details, including a program video and chat support.

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