SOURCE: Bamboo Cricket

Bamboo Cricket

April 21, 2009 08:00 ET

Gold Lasso Partners With Bamboo Cricket to Offer Inbound Email Management and Live Customer Chat Solutions

WEST PALM BEACH, FL--(Marketwire - April 21, 2009) - Gold Lasso today announced that Bamboo Cricket has been chosen to offer inbound email management services and live customer chat technology to their customers through their partnership program.

"More and more email marketers are discovering that it really pays to read their customers' email," said Barbara Westhorpe, President of Bamboo Cricket. "With our Inbound Email Management solution, we can easily uncover high-value messages from important customers that are currently being ignored. By simply responding appropriately we can retain those customers for about $1 each. And that's less than 1% of their lifetime value to the marketer according to Stan Rapp, Chairman of Engage." Barbara also adds, "We even offer a free evaluation report so that customers can prove the ROI before they buy. And if they want to take the next step up in customer service we have an outstanding live customer chat application as well."

According to Elie Ashery, President of Gold Lasso, "We are very excited to be working with a leading customer service solutions provider like Bamboo Cricket. As part of our ongoing program to provide our customers with the tools they need, we believe that Bamboo Cricket's best-of-breed inbound email management and live customer chat solutions will become an important part of their email marketing programs."

About Gold Lasso

Gold Lasso, Inc., located in Gaithersburg, MD, is the fastest growing email service provider servicing the middle and enterprise marketplaces. The company primarily services the association, publishing, retail, education, finance and hospitality industries. For more information, visit the Gold Lasso Web site at or call 301-990-9857.

About Bamboo Cricket

Bamboo Cricket is a customer service solutions company that has developed proprietary technology to provide inbound email management and live customer chat software on a self-service basis or as a completely managed solution. Headquartered in West Palm Beach, Florida, the company also has offices in Toronto, Ontario. For more information, please visit

Contact Information

  • Contact:
    Chuck Mora