The Good Samaritan Society: Residents and Families the Focus at Village by the Station

The Good Samaritan Society collaborating with Interior Health Authority to ensure quality care and quality accommodations


PENTICTON, BRITISH COLUMBIA--(Marketwired - March 31, 2015) - The Good Samaritan Society (GSS), who operates Village by the Station, a seniors housing complex in Penticton, was dismayed by the recent newspaper article about their Penticton site and have completed actions and continue to provide high quality care for their residents. "Our site leaders and clinicians care very much about our residents and families" states Bev Freeman, Site Manager, who spent the past weekend working alongside her team, and met with residents and families.

The newspaper article was in response to a February inspection by Interior Health which required that GSS develop an action plan to address concerns. As is the case with any inspection, GSS moved quickly to resolve any issues, driven by an experienced and action-oriented clinical team.

"We take any concerns raised in our facilities very seriously," said Erin Bampton, Acting Vice President of Care and Quality "seniors care is our passion and quality care is our focus. Immediately following the inspection, we began work on an action plan to address the concerns, and submitted our report to Interior Health on March 6. I would feel confident admitting a loved one into Village by the Station, having already had my own experience with a mother with Dementia who required care."

"Inspections are important to us as we work continually to achieve clinical excellence for seniors and to achieve a safe, healthy home for our residents," E. Bampton added. "Our facilities are safe homes to many seniors with different care requirements. We look forward to our continued partnership with Interior Health. We believe we have addressed any issues and are now working to augment our clinical excellence in the region through the addition of a Best Practice Leader."

Established in 1949, the Good Samaritan Society is a Christian-based organization committed to providing care to those in need or at risk, regardless of race or religious beliefs. They strive to provide safe, comfortable communities inspiring involvement, where people experience a sense of caring, belonging and purpose.

Contact Information:

Erin Bampton
Acting Vice President of Care and Quality
ebampton@gss.org
780-989-3218