BARCELONA, SPAIN--(Marketwired - Mar 5, 2015) - Mobile World Congress 2015 -- GSX Solutions [www.gsx.com] -- the global leader in proactive, consolidated monitoring and reporting of enterprise collaboration environments, including BlackBerry Enterprise Server (BES), Microsoft Exchange, Office 365, Lync, SharePoint and IBM applications -- today announced it is enhancing the value of BES12, a cross-platform, enterprise mobility management (EMM) solution by BlackBerry®, by adopting BlackBerry's BES monitoring solutions. BES12 provides expanded, cross-platform EMM capabilities that can manage any mobile deployment model, such as BYOD, COPE and COBO, and is built on BlackBerry's trusted and secure network.
BES monitoring solutions from ISV partners -- such as GSX Monitor and Analyzer for BlackBerry -- give customers the ability to access real-time monitoring, automated trend reporting, and availability forecasting of BES12, allowing issues to be identified immediately. In addition, the ability to monitor BES12 lets customers prevent downtime and critical impacts to mobile infrastructure, as well as contributing to a high-level of end-user satisfaction.
"An important advantage of our partnerships with GSX Solutions is our ability to provide BES monitoring solutions directly to our customers as part of our expanded enterprise solutions portfolio," said Billy Ho, executive vice president of Enterprise Products and Value Added Solutions for BlackBerry. "GSX Monitor and Analyzer for BlackBerry complement our BES12 architecture and allow our enterprise customers to benefit from the level of control and management that they are seeking."
GSX Monitor and Analyzer is a completely agentless, intuitive monitoring and reporting solution that enables administrators and IT managers to monitor the performance and availability of BES12 from a user perspective. GSX Monitor and Analyzer provides real-time monitoring from a single user interface, and troubleshoots the entire messaging and collaboration infrastructure connected to the BlackBerry environment. This solution provides extensive reporting features, automated trend reports as well as forecasting on availability, performance and usage of the infrastructure. GSX customers and partners such as NovaLink, Inergex and Arrow Communications count on GSX Monitor and Analyzer to complement their BES12 deployment. Here is what they have to say about their partnership with GSX and the value of BES12:
"The ability to manage BlackBerry smartphones, iPhones and Androids is a business requirement for most of our clients," said Zekeria Oezdemir, head of technology at NovaLink. "With BES12, we are able to meet those needs, bringing out the best in each mobile operating system. Every day, we hear of information falling into the wrong hands, so security is a top priority. BES12 and BBM Protected ensure that personal data is always protected, even if it gets into the wrong hands. It is important that the systems running the mobile communications are monitored, as well. With the use of GSX Monitor and Analyzer, we can manage the infrastructure of the whole chain, the mail server and the database."
"The goal of every forward-thinking IT leader is to get closer to all facets of the business to help establish a compelling and lasting competitive advantage," said Shawn Willson, director of sales for Inergex "Through automation, consolidation and proactive tools, we've been successful in reducing tactical burdens which, in turn, increases innovation effectiveness. We find monitoring common things such as email, data bases and security to be invaluable, and frankly, some of the biggest differences when looking for ways IT can show a return to various areas of the business. Proactive decisions about upgrades, process changes and remediation can only be made based on data. The GSX tool suite offers our clients both -- it gives time back by automating the monitoring and provides actionable data to make the right decisions at the right time."
"Installing monitoring software enables IT departments to pro-actively protect their corporate networks and keep employees working efficiently without any downtime," said Ajay Patel, product support specialist at Arrow Business Communications, Ltd. "Real-time reports provide visibility of issues between servers and devices across multiple platforms. Being able to monitor and report both BES and Exchange servers from a single console adds efficiency and uptime as problems are highlighted before they even impact users."
For more information on BES12, visit: www.BlackBerry.com/bes12. For additional information on BES monitoring solutions, visit: http://ca.blackberry.com/enterprise/products/app-ecosystem.html.
About GSX Solutions
GSX Solutions monitors collaboration projects and hundreds of million mailboxes worldwide. Whether on-premises, in the cloud, or hybrid, GSX is the global leader in proactive, consolidated analysis and management of enterprise collaboration and messaging environments, including Microsoft Exchange, Office 365, SharePoint, Lync, BlackBerry Enterprise Server and IBM Notes. GSX Solutions is a Microsoft Systems Center Alliance Partner, and a Microsoft Silver Partner on Messaging and Server platform competencies. For more product information and partner opportunities, please visit www.gsx.com.
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