June 16, 2009 08:00 ET

GXS and RollStream Join Forces to Transform B2B Trading Partner Community Management

New Tool Brings Social Networking to Enterprise Community Management

GAITHERSBURG, MD and FAIRFAX, VA--(Marketwire - June 16, 2009) - GXS, a leading provider of business-to-business (B2B) e-commerce solutions, and RollStream, a leading provider of enterprise community management solutions, today announced a partnership that will dramatically change how multi-enterprise business communities are managed. The two companies will offer organizations with large and complex trading partner networks an online solution to accelerate communication and collaboration with their business partners. By integrating RollStream with GXS Trading Grid®, GXS is giving customers an entirely new capability to optimize the human aspect of trading partner relationships required to enhance supply chain performance and serve customers.

In a recent survey, GXS customers identified community performance as a top priority and a key area of future investment for their businesses. Nonetheless, B2B community management remains one of the biggest challenges and time commitments for enterprises. Ensuring electronic integration and improving community performance and compliance is often the full-time job of multiple staff members. To address this, RollStream delivers a powerful social networking platform that automates and streamlines the creation and ongoing maintenance of B2B relationships. Utilizing the latest in Web 2.0 technologies, companies can establish secure, online communities of suppliers or customers in a matter of hours. Within these communities, RollStream delivers ROI-based solutions that span the partner lifecycle, including profile and credential capture, communications and compliance, dispute resolution and performance management.

"Community management continues to be a challenge for enterprises and is often a cost center versus a source of savings or profit," said Bobby Patrick, senior vice president and chief marketing officer at GXS. "With RollStream, customers will be relieved of much of the day-to-day burden of community management by enabling their trading partners themselves to maintain their data in a centralized fashion. Furthermore, the service provides on-going community support, ensuring exceptional performance and compliance with current and future trading partner requirements."

GXS Trading Grid is the world's largest B2B e-commerce network with more than 30,000 companies globally and nearly six million trading partner relationships. GXS has decades of experience in integrating data standards and protocols and automating transaction exchange between trading partners. RollStream brings automation to the human aspects of B2B integration, such as profile management, communication, education and workflow. Together, the two services are complementary and comprehensive in their approach to B2B community management.

"GXS' knowledge and expertise in B2B e-commerce is unparalleled and we are delighted to partner with them. By combining RollStream's collaboration platform with the breadth of GXS' community management capabilities, the two companies will deliver a solution unmatched in its ability to address trading partner integration," said Kristin Muhlner, CEO of RollStream. "Through this partnership, GXS and RollStream can help customers take the next logical step in global supply chain automation and resolve the complexities of enterprise community management."

With today's global supply chains, a company's ability to trade electronically with all of its trading partners in real-time results in higher profits, faster payments, significant cost reductions and stronger business partner relationships. GXS has decades of experience in ramping trading partner communities and has a variety of services and solutions to help customers of every size, type and location conduct B2B e-commerce. RollStream will complement GXS' experience and expertise and will enable GXS to incorporate a proven, social networking platform into ongoing community management activities.

GXS Trading Grid is a global B2B e-commerce and integration platform that supports the creation and adoption of on-demand supply chain management solutions for companies of any size. As the world's largest electronic business community, GXS Trading Grid is used by more than 30,000 customers to exchange goods and services, gain visibility into global logistics operations and to synchronize product data. Trading Grid helps customers automate global trading communities by shielding complexity from rapidly changing standards, eliminating manual and duplicative processes and enabling the highest levels of B2B integration and collaboration.

About RollStream®, Inc.

As the leader in enterprise community management, RollStream's business-to-business collaboration platform is transforming business networks in the same way that social software has transformed personal networks.

Fortune 500 market leaders, including McKesson, Owens & Minor, and Ethicon/Johnson & Johnson, are using RollStream to revolutionize their partner relationships and achieve multi-million dollar returns on their investment. Visit to learn more.

About GXS

GXS is a leading global provider of B2B e-commerce solutions that simplify and enhance business process integration and collaboration among trading partners. Organizations worldwide, including more than 70 percent of the Fortune 500, leverage the on-demand services on GXS Trading Grid® to extend supply chain networks, optimize product launches, automate warehouse receiving, manage electronic payments and gain supply chain visibility. GXS Managed Services, GXS' B2B outsourcing solution, empowers customers with the expertise, technical infrastructure and program support to conduct B2B e-commerce with trading partners globally.

Based in Gaithersburg, Md., GXS has an extensive global network and has local offices in the Americas, Europe and Asia-Pacific regions. GXS can be found on the Web at, and

All products and services mentioned are trademarks of their respective companies.

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