SOURCE: Votacall

Votacall

November 14, 2011 08:47 ET

Hamilton-Madison House Selects the Votacall VBX Hosted VoIP Platform to Increase Productivity and Enhance the Communication Experience for Both Employees and Clients

BOSTON, MA--(Marketwire - Nov 14, 2011) - Votacall, the leading Cloud-based Unified Communications Provider (UC) and Consulting Group located in Boston, Massachusetts, today announced that Hamilton-Madison House, a non-profit with more than 20 locations serving the many communities in New York City, has selected the Votacall VoIP Platform to streamline communications in an effort to better serve their clients.

Hamilton-Madison House had a multitude of needs that the existing infrastructure and environment simply could not address including seamless connectivity amongst locations, the availability of a robust and centralized automated attendant system that could easily handle inquiries for their many programs in a multi-lingual format, platform uniformity across locations for centralized management as well as cost control and a business continuity plan which would provide multiple levels of redundancy as a solution to their constant power outages.

"The Votacall Hosted VoIP platform provides a cost effective solution to all of our needs," said Louis Quitoni, Chief Financial Officer. "With a minimal capital investment, we have enhanced the Hamilton-Madison House client experience which was our ultimate goal."

Traditionally, organizations with a vast and geographically diverse corporate landscape like Hamilton-Madison House struggled to communicate effectively. The Votacall Cloud technology provides a cost effective solution to this potentially debilitating internal and external issue.

"The nature of Votacall's VoIP platform including the robust mobility features has created efficiencies within our organization by allowing employees to effectively communicate regardless of physical location," adds Quitoni. "We were an organization consisting of many independent locations all utilizing different technology; now we can function as a single unit on a unified platform."

The Votacall cloud-based communications platform delivers enterprise level functionality, reliability and ultimate redundancy with a guarantee of absolute investment protection. Our mission is to enhance the end-user communications experience with easily accessible technology. Votacall will be the last telecommunications decision you will ever make; innovate and communicate with Votacall.

About Hamilton-Madison House
Since its establishment in 1898, Hamilton-Madison House has been a part of the settlement house movement in New York City that has pioneered the development and protection of humane policies and programs. These efforts have fostered social well-being among our most vulnerable populations: children, the elderly, the ill, handicapped, new immigrants, refugees and the unemployed. Our unique professional experience in working with Asian Americans has led to the expansion of services citywide. For more information, visit http://www.hmhonline.org

About Votacall
Votacall is a leading provider of cloud-based Unified Communications (UC) solutions and business-class hosted VoIP. Votacall is committed to delivering the latest best in class offerings to our end users through constant market and product research. Our approach allows our customer base to stay ahead of the technological curve at the lowest Total Cost of Ownership (TCO) in the industry. The Votacall Cloud product suite is fully managed and through the delivery of innovative Cloud applications, we aim to enhance the end-user experience. The Votacall tag line states our vision; you must INNOVATE to effectively COMMUNICATE. We base our organization and its daily operations on those two words. The world is changing, technology is changing, organizations are changing, it is of the utmost significance that you partner with a company that respects and embraces change. Think Big, Go Votacall. For more information, visit http://www.votacall.com

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