SOURCE: Harte-Hanks


April 23, 2009 08:45 ET

Harte-Hanks and Infor Sign Agreement to Expand Relationship

Companies Strengthen Relationship That Helps Clients Uncover the Revenue Potential of Their Customers

SAN ANTONIO, TX--(Marketwire - April 23, 2009) - Harte-Hanks, Inc. (NYSE: HHS), a worldwide direct and targeted marketing company today announced that it has signed an important agreement with Infor, one of the world's largest providers of business software. The agreement is an expansion of the long-standing relationship between the two companies to deliver best-in-class database marketing campaign management programs to clients across industries.

Commenting on the core value of the agreement, Dave LaGreca, Harte-Hanks corporate officer and Chief Information Officer said, "Key decision makers are in stressed positions today. They need access to affordable database marketing solutions that can help them rapidly realize return on investment. Our collaboration with Infor addresses the immediate needs of businesses dealing with the challenges of a recessionary environment, so the re-signing of our agreement is both timely and important."

Dan Herrick, Infor alliance director, North America, explained further, "The relationship between Harte-Hanks and Infor enables marketers to make business decisions based on intelligence and analytics, which is the only way to compete successfully in today's climate. Harte-Hanks and Infor CRM Epiphany now have over a decade of experience working together to deliver a CRM solution that is greater than the sum of its parts, and the expansion of this agreement reconfirms our commitment to jointly serve customers."

Discussing the value of the solutions that Harte-Hanks and Infor jointly deliver, Ryan Gleason, database marketing manager for CNH Case New Holland, a world leader in the agricultural and construction equipment business, said, "At CNH, database marketing means understanding customer behavior and using that information to create campaigns and tailor custom solutions. The Harte-Hanks and Infor relationship puts marketing expertise and technology at our disposal that makes this work possible."

Under the agreement, Infor continues to offer Harte-Hanks preferred pricing for its Infor CRM Epiphany campaign management tools which deliver real-time response. For its part, Harte-Hanks provides Infor with strategic developer status for CRM software and continues to build Infor solutions into many of its customer relationship management solutions in industries including automotive, technology, financial services, and biopharma, among others.

About Infor

Infor acquires and develops functionally rich software backed by thousands of domain experts and then makes it better through continuous innovation, faster implementations, global enablement and flexible buying options. In a few short years, Infor has become one of the largest providers of business software in the world. For additional information, visit

About Harte-Hanks®

Harte-Hanks is a worldwide, direct and targeted marketing company that provides direct marketing services and shopper advertising opportunities to local, regional, national and international consumer and business-to-business marketers. Harte-Hanks Direct Marketing improves return on its clients' marketing investment by helping them to turn data into insight, and insight into programs that identify, acquire and retain customers, and grow customer value. Visit the Harte-Hanks Web site at or call (800) 456-9748.

Contact Information

  • Media Contact:
    Andrew Hansen
    (215) 944-9712
    Email Contact

    P.O. Box 269
    San Antonio, TX 78291-0269
    Phone: (210) 829-9000
    Fax: (210) 829-9403