SOURCE: CDS Global

CDS Global, Business Process Outsourcer, BPO, Customer Interaction Management Company

March 03, 2015 08:05 ET

Harvard Business Review Selects CDS Global for Print Magazine Processing & HBR.org Content Access

DES MOINES, IOWA and BOSTON, MA--(Marketwired - March 03, 2015) - Harvard Business Review and CDS Global announced today a partnership to support the magazine's print and digital content offerings worldwide. CDS Global, a wholly owned subsidiary of Hearst Corp., will provide full-service order management, fulfillment, customer service, mailing services and business intelligence for Harvard Business Review's print magazine, as well as access management to online content and archives on HBR.org.

With a large U.S. audience, a growing international business and website traffic reaching 4 million monthly visitors, Harvard Business Review and CDS Global will work together to manage the unique challenges of a truly global information organization. To meet Harvard Business Review's expanding worldwide business, CDS Global's footprint in the U.S., Canada, U.K. and Australia will help support a single, global partnership.

"Harvard Business Review values the innovation needed to deliver exceptional information and content anytime and anyplace in the world," said Elaine Spencer, senior director of consumer marketing at Harvard Business Review. "Partnering with CDS Global will keep us at the forefront of new technologies and capabilities to support our subscribers and customers. We are excited about the opportunity to work with an organization that shares our values and commitment to excellence."

Harvard Business Review is an industry leader in disseminating management and organizational insight. The publisher delivers this content through all channels available today, including print, online, archives, books, seminars and products. CDS Global and Harvard Business Review share common values -- innovation, quality, integrity and a passion for excellence -- each critical to success.

"We are proud to have the opportunity to work with a distinguished brand like Harvard Business Review and to effectively support content distribution to their loyal audience," said Debra Janssen, president and CEO of CDS Global. "Harvard Business Review's products are sought by the leaders of industry around the world, and their readership expects and demands a very high level of service -- a level of service that we are prepared to deliver."

Hearst Magazines President David Carey commented on the collaboration: "Harvard Business Review is one of the great and enduring media brands of our age. As a profound admirer, it is an honor and personal pleasure to see CDS Global and HBR create a partnership energized by shared values and beliefs."

About Harvard Business Review
Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.

About CDS Global
CDS Global is the leading provider of end-to-end business process outsourcing, managing 159 million consumers for more than 1,100 brands across industries, including media, nonprofits, utilities and consumer products. With more than 40 years of expertise and 16 locations worldwide, CDS Global powers elite operations with data-driven solutions. These solutions connect organizations with their customers, subscribers and donors by creating meaningful and seamless interactions. The company heavily invests in technology and is backed by nearly 130 years of stability and vision from Hearst Corporation.

From order management and payment processing to customer service and business intelligence, CDS Global simplifies operations to make businesses more efficient and cost-effective. This allows organizations to focus on what is most important to them: their businesses, their missions and their success.

Learn more at www.cds-global.com.
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