INDIANAPOLIS, IN--(Marketwired - Aug 30, 2016) - hc1.com, inventor of the world's leading healthcare relationship management platform, announced a powerful new collaborative effort with Experian Health that enables labs, diagnostics providers and other referring healthcare organizations to capture potentially lost revenue and control costs, while delivering the highest level of patient care.
"In today's challenging healthcare environment, technology and information services will play a critical role in empowering organizations to improve their bottom line while remaining competitive," said Brad Bostic, Founder & CEO of hc1.com. "Our relationship with Experian Health combines the number one healthcare CRM solutions company with the leading healthcare revenue-cycle management solution to enable lab executives to manage financial risk and become more profitable."
"Joining forces with hc1.com will enable Experian Health to expand our footprint in the lab market and provide significant value to its revenue cycle operations," said Jennifer Schulz, Experian group president of vertical markets. "Experian Health's expertise will help solve the lab market's challenges of insufficient patient information and unpaid services by improving data quality and enabling actions to maximize reimbursements."
The collaboration will focus on delivering integrated revenue cycle and CRM solutions to labs, helping them to differentiate relationships based on financial risk, implement strategies to recover revenue, and grow and nurture accounts.
The joint effort empowers lab leaders to:
- Understand which accounts/types of accounts generate the best return
- Know which relationships require active engagement and education
- Proactively monitor changes in payer policy
- Drive action and engagement with customers to lower risk
- Provide executive visibility into key metrics such as patient charity care eligibility rate, percent of provider accounts with high-risk patients, and account scorecards for reimbursement via live analytics
The hc1® Healthcare Relationship Cloud® enables health systems, diagnostic labs, post acute care, and ancillary service providers to personalize the healthcare experience for patients and providers throughout the entire care journey. hc1 has been adopted across more than 850 locations around the globe and has processed over 2.5 billion clinical transactions to date, generating more than 30 million consumer profiles enabling a five star service experience for industry leaders including Cleveland Clinic, Alere, Sonic Healthcare and AmeriPath. The company has received accolades from Gartner Research and was named "Best Healthcare CRM for Diagnostic Laboratories" by Frost & Sullivan. To learn more about hc1, please visit www.hc1.com and follow us on Twitter @hc1_HRM, LinkedIn, and Facebook.