SOURCE: Tely Labs

Tely Labs

May 14, 2013 09:00 ET

HD Video Technology Is Uniting Hospice Patients With Long-Distance Family Members

Tely Labs' Video Calling Solutions Help Patients of Hospice of the Western Reserve Connect With Families During Final Phases of Life

CLEVELAND, OH and REDWOOD CITY, CA--(Marketwired - May 14, 2013) - As America's population ages, demand for high-quality hospice care is growing. Innovative providers are searching for new services that add to the well-being, comfort and peace of mind of patients and families. Hospice of the Western Reserve, a nationally ranked non-profit hospice organization, has a new solution: telyHD™ video calling devices installed in 32 patient rooms at its new residential care facility, Ames Family Hospice House. The devices connect far-away family and friends with loved ones. In the patient's final stage of life, loved ones are able to be "virtually present."

Nothing replaces being at the bedside, of course, but when relatives live out of state or in some cases, overseas, that's not always possible. "Our families are so grateful to have video calling capability directly from their loved one's rooms," said Bill Finn, Chief Executive Officer, Hospice of the Western Reserve. "One of our patients used it to connect with his daughter in Abu Dhabi, who was unable to travel the long distance quickly enough to be with her father when his health declined. Thanks to the telyHD video calling appliance, the clinical care team was able to set up video calls so the patient's daughter could see him and interact with other family members she had not seen for many months." 

"We are particularly pleased that our solution is helping to provide extra levels of comfort for the Hospice's patients and the people who care about them," said Sreekanth Ravi, CEO at Tely Labs. " The telyHD device incorporates an HD camera, four noise-cancelling microphones and processing technology to ensure a stable, secure connection. 

"It's easy to install and set up," said John Dietrich, a member of the hospice's Information Services team. "We just plug them in and enter the patient's family's Skype™ contact." The telyHD's friendly on-screen interface and straightforward 7-button remote allows patients to connect simply and easily to friends and families on the other end of the call using any Skype enabled device.

"Our focus is on ideal patient care, so we're always looking ahead and thinking about new and innovative ways we can improve the quality of life for our patients and their families," Finn said. "Using technology to help families connect during the final phase of life is a gift that's hard to measure, but it's so meaningful. Being able to virtually visit with their loved ones brings peace of mind and eases the stress about not being able to be there in person."

For more information on Tely Labs, visit

For more information on Hospice of the Western Reserve, visit

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