SOURCE: Nimsoft


January 26, 2010 06:00 ET

Health Dialog Chooses Nimsoft Monitoring Solution for End-to-End Monitoring of Critical Applications

NMS Reports on End-User Experience in Real Time to Ensure Performance and Availability

REDWOOD CITY, CA--(Marketwire - January 26, 2010) - Nimsoft, Inc., the first provider of Unified Monitoring™ solutions, today announced Health Dialog, a leading provider of care management, healthcare analytics and decision support, has deployed the Nimsoft Monitoring Solution (NMS) to perform real-time end-user monitoring of its Collaborative Care Center (HDC3) Web-based application. The solution helps ensure performance and availability of HDC3 to a user base of internal and external health professionals who provide disease management and wellness services to over 20 million members.

"Nimsoft offers a single, unified solution for monitoring our mission critical applications," said Ken Holton, Director of IT infrastructure. "NMS doesn't take an army to support or require additional infrastructure. It provides us with out-of-the-box end-user response monitoring capabilities that let us hit the ground running. With NMS, we're getting the information we need to ensure application performance and availability and to take proactive steps to reduce the risk of downtime."

Holton said Nimsoft was selected for its ease of use, cost-effectiveness and its rich feature set for monitoring Web-based applications. IT staff can experience what application users experience. Holton said, "Being able to see what our users see can make the difference in terms of uptime and productivity for our health coaches."

"Health Dialog has a significant Web presence with multiple external websites and critical applications," said Gary Read, Nimsoft president and CEO. "With NMS, they are able to consolidate into a single monitoring solution, thereby reducing licensing costs, hardware and infrastructure while benefitting from the end-user response information they need to keep their external-facing applications up and running smoothly."

About Health Dialog

Health Dialog is a leading provider of healthcare analytics and decision support. The firm is a private, wholly-owned subsidiary of Bupa, a global provider of healthcare services. Health Dialog helps healthcare payors improve healthcare quality while reducing overall costs. Company offerings include health coaching for medical decisions, chronic conditions, and wellness; population analytic solutions; and consulting services. Health Dialog helps individuals participate in their own healthcare decisions, develop more effective relationships with their physicians, and live healthier, happier lives. For more information please visit

About Nimsoft

Nimsoft is the first provider of Unified Monitoring™ solutions for virtualized datacenters, hosted and managed services, cloud platforms, and SaaS resources. With a proven time to value measured in weeks, the Nimsoft Monitoring Solution™ (NMS) reduces an enterprise's total cost of ownership by up to 80 percent compared to legacy systems management vendors, while scaling and extending to places they just cannot go. The Nimsoft Unified Monitoring architecture eliminates the need to deploy a new monitoring solution for outsourced services, public or private clouds, or SaaS implementations. Nearly 1,000 customers use Nimsoft Unified Monitoring solutions, including both mid-market and global organizations such as Amway Corporation, Barclays Capital, Casual Male, European Medicines Agency (EMEA), Ladbrokes, TriNet, and hundreds of leading hosting, cloud and managed service providers such as 1&1, CDW, Hitachi, and Rackspace. For more information, visit To see Nimsoft Unified Monitoring in action, visit the Nimsoft public portal at

Nimsoft, the Nimsoft logo, Nimsoft Unified Monitoring, and Unified Monitoring are trademarks or registered trademarks of Nimsoft, Inc. All other company and product names herein are recognized to be the property of their respective companies. © 2010 Nimsoft Inc. all rights reserved.

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