Open Minds

May 10, 2016 11:55 ET

Health & Human Service Provider Organizations Recognize the Importance of Crowdsourcing for Innovation

Join This Exclusive Case Study Web Briefing on May 24th at 2:00pm EDT to Learn the Benefits of Crowdsourcing From Four Provider Organizations That Have Leveraged the Value of Collaborative Innovation

GETTYSBURG, PA--(Marketwired - May 10, 2016) - Crowdsourcing occurs throughout many industries, so why not health and human services? Recently, provider organizations and technology vendors in the health and human services industry have recognized the importance of crowdsourcing for clinical and technology innovations. Crowdsourcing among provider organizations is becoming critical for sharing behavioral health concepts, innovations, and trends related to technology, strategic planning, and outcome performance. This model of sharing information among behavioral health providers and technology vendors allows for the creation of new and innovative service lines, as well as improvements in the technology available.

"Organizations looking to innovate or improve the services they provide can benefit greatly from crowdsourcing among similar organizations," says Sharon Hicks, senior associate at OPEN MINDS. "While discussions within your organization can be highly beneficial, collaborating with other organizations in the industry allows for new perspectives and ideas for not only service delivery, but the types of services offered."

By "crowdsourcing" models of innovation, and including both behavioral health providers and technology vendors in the on-going discussion, we can ensure the next generation of behavioral health care and technologies are held to higher standards. Crowdsourcing models of innovation will not only lead to improvements in behavioral health technologies, but also improvements in the services delivered and performance outcomes achieved.

Join our featured faculty on May 24th at 2:00pm EDT to learn the benefits of crowdsourcing innovations in behavioral health:

  • Brandon Costello, Electronic Health Record Analyst at Adelphoi Village
  • Steve LaFleur, Chief Information Officer/HIT Consultant at Grand Lake Mental Health Center, Inc.
  • Carolyn Spence, Chief Information Officer at Alexander Youth Network
  • Chris Thompson, Senior Vice President of Operations at Monarch
  • Sharon Hicks, Senior Associate at OPEN MINDS

During this 90-minute executive web briefing, attendees will:

  • Understand the crowdsourcing concept
  • Learn how to use crowdsourcing to develop new service lines in health and human services
  • Hear crowdsourcing case studies from: Adelphoi Village, Grand Lake Mental Health Center, Inc., Alexander Youth Network, and Monarch

To learn more about this executive web briefing, or take advantage of free online registration, please visit:

All registrants will receive (at no charge and regardless of attendance) a recording of the webinar and an electronic copy of the presentation slides at its conclusion.

ABOUT The Echo Group

The Echo Group develops enterprise software applications that are designed specifically for and used by hundreds of behavioral health organizations nationwide.

Echo offers a suite of applications for administrative, clinical electronic health records and billing functions as well as software for managed care organizations which can be deployed as self-hosted or Software as a Service (SaaS).

Echo also offers Revenue Cycle Management, Information Technology support and Fiscal and Clinical Process Workflow Analysis.

Privately held since 1980, The Echo Group is headquartered in Conway, New Hampshire with additional offices in Ohio and California.


OPEN MINDS is a national health and human service industry market intelligence firm. Founded in 1987 and based in Gettysburg, Pennsylvania, the 75+ associates provide innovative management solutions designed to improve operational and strategic performance. Learn more at

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