SOURCE: HealthiestYou

HealthiestYou

June 29, 2015 05:57 ET

HealthiestYou "Radar" Changes How Consumers Find In-Network Care, Saving Money for Health Plans and Consumers

Customized Favorites Circles, Proximity Maps and Spanish Language Are Latest Enhancements to Health App

SCOTTSDALE, AZ--(Marketwired - Jun 29, 2015) - HealthiestYou, the nation's leader in telehealth user engagement, today announced enhancements to its recently unveiled app that use radar mapping to help consumers find the closest care facility. The company, known for connecting people to doctors through virtual doctor visits, introduced the enhancements to their personalized health and wellness app to help consumers locate in-network providers when they desire an in-person visit, or need to seek care quickly at urgent care or emergency room (E.R.) facilities.

The "radar" feature is the first app of its kind to provide a comprehensive, interactive list of all health options, such as doctors, E.R., urgent care and pharmacy locations, customized to members' health insurance plans. It shows members the providers that are within close proximity to their current location, and displays detailed contact information, education and credentials, as well as consumer reviews. The radar feature replaces the need for plan members to consult complicated in-network provider listings from health plan catalogs and websites, which are often cumbersome to access and time-consuming to navigate.

"Our app is changing the way people get information about their own health choices. Not only can they tap 'connect now' and get immediate care over the phone, but now they can find providers in their area and within their own health plans when they need a check up or have a health emergency that truly requires a visit to the E.R. or urgent care," said Jim Prendergast, CEO, HealthiestYou. "The natural tendency when there is an emergency is to drive to a location you remember seeing whether it is in your health plan's network or not. Our app lets people quickly see where there is a plan-covered facility and many times there is one just as close and in your network. This can save literally thousands of dollars for consumers and health plans."

The app uses health plan information that the members provide upon registering with HealthiestYou, enabling consumers to easily find and interact with providers within their insurance plan coverage. Keeping consumers in network is a key factor to driving down health care costs.

"We are always encouraging our employees to use their in-network benefits as opposed to the more costly option of going out-of-network," said Rick Smith, Chief Financial Officer, EXOS. "The HealthiestYou app can point them in the right direction to save time and money no matter where they are. Having the ability to talk to a doctor any time of the day or night and provider and facilities information available at the touch of a button is a true convenience."

According to FairHealthConsumer.org, consumers may be liable for up to 100% of care costs charged by out-of-network providers, depending upon the individual's health plan coverage. Mercer, a healthcare consultant, reported in their annual survey of health plans, that the average annual deductible for individual coverage for out-of-network care was $1,084.00, representing a 27.5% increase from 2008-2011. Using out-of-network providers is often discouraged because of higher costs that are frequently disputed by consumers with their health insurer. According to the California Department of Managed Health Care, the average cost savings for a consumer who uses an in-network hospital for a stay is $10,800.
The app also features "Circles" to help users create a customized resource for easy reference of all their healthcare preferences. Based on the concept similar to Google Circles, the feature enhances interaction with, and understanding of, what resources are available and included in the plan members' health ecosystem that they have personally selected.

In addition, a Spanish language option is now offered, making it the first app available with extensive, customizable health information for Spanish speakers.

Members of the media: App screen shots and personal demonstration are available upon request. For a trial membership to HealthiestYou, please contact us for an access code at support@healthiestyou.com.

About HealthiestYou

HealthiestYou, a health and wellness delivery innovator and leader in telehealth engagement, is putting consumers in control of their healthcare by bringing simplicity and convenience to doctor access, personal healthcare information and costs. Headquartered in Scottsdale, Arizona, HealthiestYou was founded in 2012 as a result of the merger of HealthiestYou and HealthNowMD. HealthiestYou offers a bundle of consumer-empowering tools including, 24x7 access to a network of more than 2,300 concierge doctors who are on call to members via telephone or email to diagnose common conditions and prescribe medications when appropriate, procedure price comparison tools, scheduling and benefits eligibility, a smarter-with-use online wellness program and a prescription drug cost comparison and savings engine. By directing medical claims out of traditional insurance plans, HealthiestYou serves as an accessible and affordable complement to primary care, saving time, money, worry, and hassle for companies and their employees. For more information, visit http://www.healthiestyou.com.

Contact Information

  • For More Information Contact:

    Julie Igo
    BrandTree Communications,
    (602) 549-0008
    Email Contact

    Gina Kilker
    BrandTree Communications
    (480) 209-8420
    Email Contact