SOURCE: MarketLive, Inc.

MarketLive, Inc.

March 26, 2014 13:00 ET

Helzberg Diamonds Wins Top Award at MarketLive E-Commerce Summit

Additional Customers Earn Intelligent Selling and Top Performer Awards

PETALUMA, CA--(Marketwired - Mar 26, 2014) - MarketLive, the leading Total Commerce platform for high-growth merchants, today announced the winners of its annual MarketLive Merchant Awards, which honor the top performing Commerce sites across MarketLive's entire customer base in several different categories. The awards were presented at the eleventh annual MarketLive Summit 2014 in Half Moon Bay, California.

Winners and nominees were honored this morning before hundreds of leading retail peers and industry experts at an awards ceremony held during Summit, which is designed to gather the top minds in retail commerce to share their Commerce strategies and best practices. MarketLive recognizes winners in three key categories: The Ken Burke Award of Excellence; the Intelligent Selling Awards; and the MarketLive Performance Index Top Performer Awards.

And the winners are...

The Ken Burke Award of Excellence
Honors the single site whose strong performance and deployment of best practices set it apart from all the rest during the past year.

Winner: Helzberg Diamonds -- a retail and online jewelry store focused on customer service, industry expertise and custom jewelry. The retailer was founded in 1915 and now has 234 stores nationwide.

Helzberg's commerce site distinguished itself by its rich cross channel commerce customer experiences, integrated content and excellent merchandising features. 

Intelligent Selling Awards
Honors those sites which show the best overall strategic execution of conversion, loyalty, innovations or best practices:

  • Best Customer Experience recognizes the site that is blazing new paths into understanding the entire Customer Experience and refining each touchpoint to perfection, while helping to define best practices in multi-channel marketing.

    Winner: Design Within Reach -- the leading source for authentic modern furniture. The company markets and sells furniture and accessories to both residential and trade customers through its retail Studios in the United States and Canada.

  • Best Site on the Rise recognizes the best up-and-coming site with a brand that is maximizing its presences in the online channel and growing sales.

    Winner: O'Reilly Media -- publisher of the iconic "animal books" for software developers, O'Reilly spreads the knowledge of innovators through its books, online services, magazines, research, and conferences. O'Reilly's online store has increasingly driven revenue and pushed the envelope to include new best practices in online commerce.

The MarketLive Performance Index Top Performer Awards
Honors merchants and Commerce sites that create the most effective online selling environments and achieve the highest performance as measured by the MarketLive Performance Index:

  • Highest Conversion Improvement recognizes the site that achieved the highest improvement in year over year conversion rate, based on their Performance Index benchmarks for 2012-2013.

    Winner: Modell's -- America's oldest family-owned and operated retailer of sporting goods, which has grown to a chain of over 150 stores throughout the Northeast. Modell's achieved an impressive 31.2 percent increase in conversions.

  • Highest Engagement Improvement recognizes the top site that achieved the highest increase in year over year engagement rate, based on their 2012-2013 Performance Index benchmarks. The engagement rate tracks the ratio of site visits to cart views -- indicating the strength of merchandising and content.

    Winner: Brickhouse Security -- suppliers of security and surveillance solutions to individuals, businesses and more than 450 local and national government agencies including the NYPD and the FBI. Brickhouse achieved an incredible 66 percent increase in engagement.

"These companies set a standard of excellence for retailers everywhere, and we feel honored to call them MarketLive customers," said Ken Burke, founder and CEO of MarketLive. "I offer my sincere congratulations to the winners and to the nominees, and I thank them for sharing their stories and strategies here at the Summit and for allowing MarketLive to be part of their success."

Connect with MarketLive
- Find case studies and best practices at the MarketLive blog: http://www.marketlive-blog.com/
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About MarketLive
Since 1995, MarketLive, Inc., has been the leading provider of eCommerce technology and services that help fast-growing companies successfully sell goods and services online. Designed to meet the unique requirements of catalogers, retailers, direct marketers, and manufacturers, the extensible MarketLive® Customer Driven Commerce technology and services solution integrates commerce across all channels, enabling merchants to enhance their customers' experience online while dramatically improving acquisition, conversion, and retention rates.

The MarketLive platform is the most retail-targeted, fully featured, customizable eCommerce solution on the market today. MarketLive powers many successful retail eCommerce sites, including Armani Exchange, Party City, Perricone MD, Sport Chalet, Sundance, Helzberg Diamonds, John Deere, Title Nine, Intermix and others.

For more information, visit www.marketlive.com.

Contact Information

  • Media Contact:
    Renee Newby
    Rocket Science PR, for MarketLive
    Office: +1 415 464 8110 x213
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