SOURCE: Intapp


June 23, 2015 00:00 ET

Henry Davis York Automates Business Processes With Intapp Flow

Leading Australian Firm Also Reports Success With Intapp Time

SYDNEY, AUSTRALIA and PALO ALTO, CA--(Marketwired - June 23, 2015) - Intapp, a global leader in legal software, today announced that Henry Davis York, a leading Australian law firm with over 200 lawyers, has implemented Intapp Flow to connect key business applications and automate workflows. In addition, Henry Davis York has reported significant success in its deployment of Intapp Time for time recording.

Simplifying workflows for IT and Finance

Henry Davis York recently deployed Intapp Flow to automate and improve the efficiency of several business processes, including initial workflows for IT security requests, invoice reversal requests for Finance, and external seminar and training approval processes for People and Development. The firm has used Intapp Integration Builder since 2012, and worked with Intapp and Askew Network Solutions to train the IT and Finance teams on the addition of Intapp Flow earlier this year.

"Intapp Flow is a really exciting product. It delivers an intuitive interface for automating business processes and workflows. For Integration Builder users, it's the front end we've always wanted," said Ivan Costello, Finance Systems Manager, Henry Davis York. "It's surprisingly simple to use. You don't need a large team of internal or external developers to make it work, or have a deep technical background as you do with other products on the market. Intapp Flow is very visual so you can see what's going on and how you are progressing as you create and update workflows. The end-user feedback on the workflows we've rolled out so far has been very positive."

Improving accuracy in time recording

Henry Davis York has also deployed Intapp Time -- starting with its adoption of DTE for time entry three years ago. Since implementing Intapp's time capture functionality, the firm has seen many operational improvements, including timeliness, accuracy of time recording and more complete time capture leading to improved utilisation. More accurate data has enhanced the firm's resource allocation and budget management -- ultimately enabling its lawyers to deliver more efficient client service.

Costello added: "Intapp's customer success team was absolutely passionate in making us successful with Intapp Time. The ability to capture a record of client work performed throughout the day has been exciting for both lawyers and business support staff -- and, as a result, time capture is now firmly embedded as part of our time recording process. We expect that we'll see similar efficiency gains as we continue to use Intapp Flow in the coming months."

About Henry Davis York

HDY is one of Australia's leading independent law firms. We transform ideas and knowledge into outcomes that matter to our clients, our people and our environment. We know what we're good at and what we love doing and we focus on this. This alignment of focus, expertise and insight has given us a strong reputation for partnering with clients in the financial services and government sectors.

We are passionate about our client's success which means we take a genuine interest in their industry, and their business so we can provide commercial, practical and tailored advice. But it's not just about providing the right advice that matters. At HDY we are committed to our clients - as organisations and individuals. It's the blend of our technical experience and service that means our clients and people genuinely enjoy working together.

About Intapp
Intapp provides software products and services that enable law firms to thrive in an increasingly competitive marketplace by improving client service, increasing profitability, and reducing operational costs. Intapp's three practice groups (Revenue, Risk and Integration) focus on understanding existing pressures and emerging trends, and translate this knowledge into products and best practices. Intapp products allow firms to effectively align business operations with business strategy, and are recognised as the most advanced in their respective categories - time entry and recording, application integration, information security, new business intake, and law firm conflicts management.

Serving more than 550 customers, including 92% of the Am Law 100 and 84% of the Global 200, Intapp has cultivated an unparalleled record of customer success and collaborative partner relationships. Headquartered in Silicon Valley, with business operations in New York, Atlanta, London, and Sydney, Intapp offers a unique combination of legal industry expertise, technical innovation, consumer-friendly design and customer-focused business philosophy. For more information, visit

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