Reportlinker.com

Reportlinker.com

March 26, 2008 17:37 ET

High Growth Reported for the World Speech Technology Market

LONDON, UNITED KINGDOM--(Marketwire - March 26, 2008) - Reportlinker.com announces that a new market research report related to the Software industry is available in its catalogue.

World Speech Technology Market

This report analyzes the worldwide markets for Speech Technology in Millions of US$. The specific product segments analyzed are Automatic Speech Recognition, Text-to-Speech, and Speaker Verification. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, and Rest of World. Annual forecasts are provided for each region and product segment for the period of 2000 through 2015. The report profiles 215 companies including many key and niche players worldwide such as Acapela Group, Active Voice, LLC, Fonix Speech, Inc., Genesta Partnership, Genesys Telecommunications Laboratories, Inc., HomeSeer Technologies, LLC, IBM Voice Systems, iVoice Technology, Inc., Intel Corporation, Intervoice, Inc., Microsoft Speech Technologies, Nortel Networks Corporation, Novauris, Nuance Communications, Inc., Philips Speech Recognition Systems GmbH, Sensory, Inc., Speech Interface Group, Telephonetics VIP Ltd., Telisma, Vocollect,Inc., Voxify, Inc., Voxware, Inc., and Wizzard Software Corporation. Market data and analytics are derived from primary and secondary research. Company profiles are mostly extracted from URL research and reported select online sources.

CONTENTS

I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

Study Reliability and Reporting Limitations I-1

Disclaimers I-2

Data Interpretation & Reporting Level I-2

Quantitative Techniques & Analytics I-2

Product Definitions and Scope of Study I-3

Automatic Speech Recognition I-3

Text-to-Speech I-3

Speaker Verification I-3

II. EXECUTIVE SUMMARY

1. Industry Overview II-1

Progress of Speech Technology II-1

A Changing Landscape II-1

Voice Interface Industry - A Perspective II-1

Value Chain of Voice Business II-2

Biometric Technologies Industry II-2

What is Biometrics? II-2

Types of Technologies II-2

Corporate Expenditure II-3

Table 1: World Market for Biometrics (2003-2005): Percentage breakdown by Technology - Finger-Scan, Facial-Scan, Hand-Scan, Middleware, Iris-Scan, Voice-Scan and Signature-Scan (includes corresponding Graph/Chart) II-3

Advantages of Biometrics Technology II-4

Importance of Speech II-4

Regional Importance II-4

The Industry Goes Speech Tech Savvy II-4

Panoramic View of the Market II-5

Factors Leading to Increase in Adoption of Speech Technology II-6

Developments in Speech Technology II-7

Speech Technology and Telecommunications II-7

Speech-enabled Technology Solutions for Mobile Phones II-7

Embedded Speech - Pros and Cons II-7

Network-based Speech Recognition Solutions II-8

Speech Technology for Mobile Internet Applications II-8

Use of Speech Technology in Next Generation Networks II-8

Speech and Language Technology in Military Applications II-9

Key Technologies II-9

Speech Processing II-9

Language Processing II-10

Speech Technology in Directory Assistance II-10

Influence of Speech Technology on Economic Development II-10

Speech Technology Deployment to Address Illiteracy II-10

Speech Technology in Other Applications II-10

Regional Perspective II-11

Speech Technology Industry - Competitive Landscape II-11

A Review of Competition in Key Sectors II-11

Speech Engine II-11

Analytics II-12

Self-Service Suite II-12

Speech Security II-12

Professional Services II-12

Key Market Trends II-12

Rapid Growth in VoIP Driving Speech Recognition Technology II-12

Speech-based Searching Gaining Pace II-13

Audio Mining for Searching Online Audio and Video Content II-13

Trends in Voice Recognition Technologies II-14

Evolution of Speech Recognition Technology II-15

Applications II-16

Trends in Speech Recognition II-16

Speech Recognition-enabled Self-Service Technology Growing Significantly II-17

Speech Analytics Gaining Wide Acceptance II-17

Speech Analytics - A Rapidly Growing Technology in Call Centers II-17

Select Companies Employing Speech Technology by Sector II-18

SALT Vs VoiceXML II-19

Speech Technology: Usable Interface for Small Handheld Devices II-20

Natural Language Understanding II-20

Applications II-20

Cost - A Major Factor in Speech Technology Solutions Industry II-21 Global Market Analysis II-21

2. Product Overview II-22

History of Speech Technology II-22

Landmarks in the Advancement of Speech Recognition Technology II-23

Speech Technology II-23

Advantages of Speech Technology II-23

Other Speech Technology Advantages - In Brief II-24

Ideal Functions and Operations for Speech Technology II-24

Applications of Speech Technology in Various Industries II-26

Speech Technology Gaining Importance in Automotive Industry II-26

Car Manufacturers Incorporate Voice Recognition Systems II-27

Increasing Use of Speech Recognition in Banking Industry II-27

Speech Recognition in the SOHO Market II-28

Connected Media: Use of Speech Recognition II-28

Application of Speech Technology in the Healthcare Industry II-29

Speech Recognition in Electronic Medical Records (EMR) - On a Resurgence Path II-29

Integration of Speech Technology in Warehouse Management II-30

How Speech Technology Operates in the Distribution Center II-30

Advantages of Speech Technology in the Distribution Center II-31

Automatic Speech Recognition II-31

Definition and Scope of Speech Recognition Technology II-32

Process Description of Speech Recognition II-34

Large Vocabulary Continuous Speech Recognition Systems II-35

Profitability of Speech Recognition Technology II-35

Speech-Recognition - Potential Applications II-36

Types of Automatic Speech Recognition II-36

Discrete Word Recognition II-37

Continuous Word Recognition II-37

Word Spotting II-37

Phoneme Recognition II-37

Natural Language - Grammar Based Recognition II-37

Advantages and Disadvantages of Speech Recognition Software II-38

Shift of Speech Recognition to Hardware II-38

Prospective Speech Recognition Applications II-39

Document Editing II-39

Data Entry II-39

Edutainment and Games II-40

Principal Applications of Speech Recognition Technology by Sector II-40

Different Varieties of Speech Recognition Technology Solutions II-40 Speaker-Independent Technology II-40 Speaker-Dependent Technology II-41

Isolated Speech Recognition Systems II-42

Connected Speech Recognition Systems II-42

Continuous Speech Recognition Systems II-42

Speaker Verification Technologies II-42

Methods of Speaker Verification II-42

Text-Dependent Speaker Verification Methods II-42

Text-Independent Speaker Verification Methods II-43

Drawbacks of Speaker Verification System II-43

Text-to-Speech or Speech Synthesis II-43

Process Description of Speech Synthesis II-44

Visual Text-to-Speech II-45

Prospective Text-to-Speech Applications II-45

Edutainment and Games II-45

Digitized Voice Against Text-to-Speech Technology II-45

Distributed Speech Recognition System II-46

Distributed Speech Recognition Services II-47

Speech-based Logistic Systems II-47

Natural Language Speech Recognition II-47

Design, Development, and Implementation of NLSR Applications II-48

Preliminary Collection of Data II-48

Transcription of Data II-48

Describing Key Reasons for Customer Calls II-48

Tagging II-48

System Training II-48

Implementation II-49

Wireless Application Protocol II-49

Voice Over Internet Protocol II-49

Growth in the Number of VoIP Subscribers II-49

ASR/NL Vs Interactive Voice Response II-50

Voice Portal II-50

Providers of Voice Portals II-51

Start-up Voice Portal Companies II-51

Web Portals II-51

Providers of Network Services II-51

Speech Technology in Voice Portals II-52

Automatic Speech Recognition II-52

Text-to-Speech II-52

VoiceXML II-52

Latest Tools II-52

Interactive Voice Response II-53

Phonetic Speech Recognition II-54

Integration of Speech Recognition in IVR Systems II-54

Attributes of Advanced Speech Solutions for IVRs II-55

Advantages of IVR for Customer Service II-55

Advantages of IVR for Management II-55

VoiceXML II-55

VoiceXML Vs IVR II-56

World Wide Web Consortium's Proposed Recommendation is VoiceXML 2.0 II-58

VoiceXML 2.0 II-58

Speech Application Language Tags II-59

V-Commerce II-59

Voice/Data Convergence II-60

Emotion Recognition II-60

Assistive Technology II-61

Screen Readers II-61

Speech Recognition Software II-61

Talking Web Browsers II-61

Types of Assistive Technology Products II-61

Voice Browsers II-62

Centrex II-63

IP Centrex = Packet + Centrex II-63

Advantages of IP Centrex II-63

Customer Gateway II-64

Signaling Gateway Market II-64

LAN Phones and IP Phones II-64

Firmphones and Softphones II-65

Voice Activated Dialing II-65

Intelligent Voice Operating Systems II-65

Enhanced Call Routing II-66

Softswitches II-66

Softswitches Allow IP/Voice Services II-67

3. Product Innovations/Introductions II-68

SPi Launches New Speech Recognition Technology II-68

SVOX to Launch SVOX Pico II-68

Nuance Introduces GPS-based Mobile Voice Search Solution II-68

SVOX Automotive Text-To-Speech Technology Incorporates TI's DaVinciT Technology II-69

Destinator Technologies and SVOX Launch Text-To-Speech for Navigation II-69

Ford Motor Company Integrates Nuance Speech Technology in New European Cars II-69

Animo Develops Text-to-Speech Software II-69

Inventec Besta Introduces Fonix Speech Technology in e- Dictionaries II-70

Nokia Launches Personal Navigation Device II-70

Cepstral and Digium Introduces New Version of Text-to-Speech II-70

Premiere Global Services Upgrades Text-to-Speech Technology II-71

Vlingo Launches Voice Recognition Software for Mobile Phones II-71

UCN Integrates Speech Recognition into Contact Centers' Solution Suite II-71

Precyse Solutions Incorporates Automated Speech Recognition in Workflow Engine II-71

Avaya Unveils Novel Voice Portal II-72

LumenVox Unveils Novel Speech Engine II-72

Nuance Launches New PowerScribe Workstation II-72

Fastlink Introduces Hala ASR System II-72

IBM Develops Hindi Speech Recognition Technology II-72

NTT DoCoMo Develops Speech Coding Technology for Mobile Phones II-73

TuVox Launches TuVox On Demand VoIP Based Hosting Service II-73

AssistiveWare/ConvenienceWare Unveils GhostReader Text-to- Speech 1.1 II-73

Blinkx to Introduce Blinkx AdHoc II-74

Sensory Launches Speech Recognition Integrated Circuit RSC-4192O II-74 Sensory Unveils FluentChip(TM) 3.0 II-74

Nuance Communications Introduces Nuance Recognizer v9 II-74

Nuance Communications Launches Nuance Voice Search II-75

Nuance Communications Introduces Nuance(R) Mobile Music Service Package II-75

Nuance Communications Unveils Nuance Vocalizer(TM) II-75

Nuance Communications Launches Advanced Speech Technology II-76

LumenVox Introduces LumenVox Speech Engine 7.5 II-76

Natural Speech Communication Launches SpeechBlade(TM) Server II-76

Voice-In Unveils Logografos 3.0 II-76

Agfa HealthCare Introduces New Version of Talk Station II-77

Dubai International Airport Launches Bilingual IVR II-77

IBM to Develop Multilingual Automatic Speech-To- Speech Translator Software II-77

SRI International, BBN Technologies, and IBM to Develop Global Autonomous Language Exploitation II-77

Parrot Launches Hands-Free Minikit Speakerphone II-78

Applied Voice & Speech Technologies Unveils New Version of CallXpress Speech Server II-78

PodZinger Introduces Audio Search Service II-78

VoiceSignal Unveils Vsuite 2.0 for Nokia 6682 Series 60 II-78

SoftMed Systems Launches ChartScript II-79

Autonomy Corporation Introduces Speech Technology for Mandarin, Russian, Chinese and Arabic Markets II-79

Nuance Communications Launches New Version of Dragon (TM) Naturally Speaking (R) Legal II-79

Nuance Communications Unveils Dragon(TM) Naturally Speaking (R) Medical 9 II-79

Loquendo and Technology Marketing Corporation Together Unveil Speech Recognition and Text to Speech Channel II-80

ABN Amro to Launch Voice Verification for Telephone Banking II-80 Loquendo Launches Krzysztof Speech Tool II-80

LumenVox Launches Beta Version of Speech Tuner v7.0 II-80

Digium Unveils Speech Starter Kit II-81

MacSpeech Launches TranscriptionPak Software II-81

Lucent Introduces Lucent Speech Application Platform II-81

Crescendo Introduces Front-End Speech Recognition Module of MD Center-XL II-81

Vangard Voice Systems Releases AccuSPEECH II-82

GM Voice Launches Pre-recorded Vocabulary Library II-82

CallMiner Unveils SpeechTools II-82

NICE Systems Introduces New Features of NICE Perform(TM) II-82

Esna Technologies Unveils Beta Version of i-Link Speech- Enabled Mobility Server II-83

Acapela Group Introduces Virtual Speaker's New Version II-83

NCT Launches New Version of Voice Recognition Enhancement II-83

Loquendo Unveils Latest Version of Loquendo TTS 7 II-83

Pronexus Introduces VBVoice(TM) 5.4 II-84

LumenVox Launches Speech Engine 6.5 II-84

Accoona and Acapela Group Launch TTS Technology II-84

Microsoft Introduce Features and Road Map of Microsoft Speech Server 2007 II-84

Microsoft Unveils Speech Server Business Intelligence Tools and Analytics Studio II-84

Accoona and China Daily Information Company Introduce Talking Toolbar II-85

Nexidia Launches New Version 6.0 of Nexidia Enterprise Speech Intelligence II-85

IBM Introduces New Speech Recognition Technology II-85

BBN Technologies Launches AVOKE STX II-86

ScanSoft Unveils SpeechPAK TALKS(TM) 2.0 II-86

One Voice Technologies Unveils mceSpeechTools(TM) II-86

Loquendo Unveils Loquendo ASR 6.6 II-86

NextUp Technologies Introduces NextUp Talker 1.0 II-86

ScanSoft Releases SpeechPAK(TM) Healthcare Suite 2.0 II-86

Natural Speech Communication Debuts Key Word Spotting II-87

Fonix Speech Unveils Speech Interface Solution II-87

Microsoft Unveils Microsoft(R) Voice Command for the European Market II-87

Natural Speech Communication Launches Key Word Spotting II-87

ScanSoft Introduces RealSpeak(TM) Word Solution II-87

Nuance Launches Nuance 8.5 II-87

Nuance Unveils Nuance Verifier 3.5 II-88

Voice Print International Debuts Activ! Insight II-88

ScanSoft Releases SpeechPAK(TM) 1.0 II-88

Nuance Unveils Nuance FASt(TM) II-88

Active Voice Releases Version 2.7 II-88

ScanSoft Unveils RealSpeak(TM) Telecom 4.0 II-88

Edify Corporation Unveils EVIP(TM) 9.0 II-89

Fonix Corporation Releases VoiceIn(TM) 4.0 SE II-89

ScanSoft Releases OpenSpeech(R) Dialog II-89

Brooktrout Introduces New Versions of TR1000(TM) II-89

Unified Communications and ScanSoft Introduce OneVoice II-89

Microsoft Launches New Editions of Speech Server II-90

Sakrament Introduces Personal Voice Master II-90

Nuance Releases Nuance Vocalizer 4.0 II-90

Intermec Technologies Releases Upgraded Version of SyVox(R) Speech Logistics Software II-90

VoCollect Unveils VoiceConsole(TM) II-90

Telephonetics Showcases Telephonetics Access(TM) Platform II-90

VoiceGenie Technologies Releases NeXusPoint 6.4 II-91

Arab Foundation Develops New Speech Technology II-91

Active Voice Unveils Seven Speech Recognition System II-91

Sensory Showcases Voice Direct(TM) II II-91

Active Voice Releases Latest Version of Repartee(R) Series II-91

VoiceGenie Introduces SpeechGenie Platform II-92

Wizzard Software Introduces Customization Services and Products to Microsoft Office InfoPath(TM) 2003 II-92

Rhetorical Unveils Spanish Voice for American Market II-92

Rhetorical Introduces ActivePrompt(TM) Technology II-92

Rhetorical Launches Latest Version of rVoice II-92

Phonetic Systems Introduces New Version of Voice Search Engine II-93

Phonetic Systems Declares Accessibility of Various Languages for VSE II-93

Natural Speech Communication Launches Latest Version of NSCBoard(TM) Server II-93

ScanSoft Unveils Suite of Network Speech Solutions II-94

ScanSoft Releases Text-to-Speech and Speech Recognition Developer Toolkits II-94

ScanSoft Introduces ScanSoft VoiceRequest 2.0 II-94

ScanSoft Releases SpeechPearl XML II-94

ScanSoft Launches Female Japanese Voice, Kyoko II-95

ScanSoft Unveils New Collection of Speech Optimization Services II-95

ScanSoft Introduces OpenSpeech Recognizer 2.0 II-95

ScanSoft Releases Latest Version of Speechify II-95

Active Voice Launches Repartee(R) Unified Messaging Solution II-96

Nuance Introduces Vocalizer 3.0 II-96

Nuance Unveils Updated Vocalizer 3.0 Text-to-Speech II-96

Nuance Introduces Nuance Call Steering 1.0 II-96

Lucent Technologies Launches Accelerate(TM) Voice Over IP Solutions II-97

Nortel Networks Unveils Succession VoIP VPN Service II-97

Datria Provides First Voice Application on Nuance Platform II-97

NeoSpeech's VoiceText 2.0 Now Supports Sun Solaris and Linux Operating Systems II-98

Sensory Showcases Speech Recognition SDK for Linux II-98

Sensory Unveils New Tools for Speech Microcontroller II-98

Babel's PocketBabil Now Accessible for Symbian II-98

Babel Launches New Dutch Version of BrightSpeech II-99

Babel Unveils Arabic Language Adaptation of BrightSpeech II-99

Microsoft Launches Speech Partner Program II-99

Kane Computing Unveils Speaker Verification Software for PCs II-100

Philips Launches UK MultiMed ConText II-100

Nuance Introduces New Array of Channel Programs II-100

Novauris Unveils New Speech Recognition Technology II-100

ART Unveils smARTspeak XGT(TM) II-100

BeVocal Introduces Hosting Lite Service for VoiceXML Deployments II-101

Active Voice Launches New Version of Repartee(R) II-101

Aculab Launches Latest Edition of TTS Software II-101

Microsoft Upgrades .NET Speech SDK II-101 Six Companies Develop SALT II-102

Nuance Releases Latest Version of Speech Recognition Software II-102

Eyretel Launches New Technology for Speech Recognition II-102

4. Recent Industry Activity II-103

Nuance Buys Vocada II-103

Eckoh Announces Contract with Twenty First Century Communications II-103

Scientific Learning to Acquire JTT Holdings' Soliloquy Learning Business II-103

Nuance Communications Takes Over Viecore II-103

Lingo Media to Acquire Speak2Me II-104

Nuance Purchases VoiceSignal Technologies II-104

Fonix Speech Licenses its Speech Technology to Meridian Environmental Technology II-104

Microsoft Closes Tellme Networks Acquisition II-104

Nuance Communications Completes Be Vocal Acquisition II-104

Nuance Communications Completes Focus Infomatics Acquisition II-105

Nuance Communications Completes Mobile VoiceControl Acquisition II-105

IP Unity Closes the Acquisition of Glenayre Messaging II-105

Nuance to Take Over Tegic Communications II-105

Nuance Takes Over VoiceSignal Technologies II-105

CSR in Association with Sensory Offers Speech Recognition on Bluetooth Headsets II-105

ABC Telecom and SpeechSwitch Increase Partnership II-106

Royal Philips Electronics Signs Technology Agreement with Wolters Kluwer II-106

CereProc Signs Joint Agreement with Barcelona Media II-106

SER Solutions and Call Copy Enter into Partnership Agreement II-106

EDS Enters into a Customer Self-Services Agreement with Voxify(R) II-107

AXA PPP Healthcare Sign Contract with Eckoh, and BT II-107

Agencia Selects Royal Philips' Speech Recognition System II-107

CTG Selects Nuance Communications Speech Technology II-107

Royal Philips Electronics to Combine SpeechMagic with CareRevolution II-107

Swisscom Opts for Nuance Voice Search II-108

Vclarity Integrates Lumen Vox Speech Engine with Vclarity Voice Platform II-108

Standard Life Implements Speech Recognition System of VeCommerce II-108

Rogers Wireless to Provide Nuance(R) Voice Control to Customers II-108

YesVideo Inaugurates Voice Recognition Synchronization Service II-108

Kainos Software Spins-Off its Speech Recognition Business II-108

Kenwood Utilizes Voice Automation and Speech Recognition II-109

Mercedes Benz Incorporates Nuance Speech Solutions in its C-Class II-109

Cisco Systems Closes Audium and Metreos Acquisition II-109

Nuance Communications Completes Dictaphone Acquisition II-109

AssistMed Takes Over Lexicore II-109

Telephonetics Acquires Voice Integrated Products II-110

Diamond I Acquires Voice Recognition Biometric Technology II-110

Genesys Telecommunications Closes VoiceGenie Acquisition II-110

Vocollect Acquires Adherence Technologies II-111

Voxeo Purchases VoiceReady II-111

Wizzard Software Takes Over SwitchPOD.com II-111

Philips Speech Recognition Systems Acquires Kuhlmann- Informations-Systeme II-111

Barric Collaborates with Toby Churchill II-111

16NET Enters into Partnership Agreement with Cepstral II-112

Cistera Networks Enters into Partnership with Cepstral II-112

LumenVox Enters into Partnership with Acclaim Telecom Services II-112

Novauris Technologies and Pentax-NeoSpeech Enter into Strategic Partnership II-112

SVOX Partners with Beijing InfoQuick SinoVoice II-112

EXCELSIS Enters into Partnership with telisma II-113

Parus Interactive Enters into Agreement with AT&T II-113

Voxpilot Enters into VAR Agreement with telisma II-113

Solvware and pulse Partner to Offer Speech Enabled Solutions II-113

Kayote Networks Enters into Partnership with TeleMessage II-113

Fonix Speech Enters into Collaboration Agreement with MediaZen II-114

Novauris Technologies and ETRI Enter into Research Agreement II-114

Esna Technologies Signs Agreement with Eicon Networks II-114

Black Box Enters into Purchase Agreement with Platinum Equity II-114

Microsoft Enters into License Agreement with Vocalocity II-114

Vangard Voice Systems Enters into OEM Agreement with IBM II-114

CPT International Partners with Genesys Technology Laboratories II-114

Tell-Eureka Changes its Name II-115

Max Manus to Deliver Automatic Speech Recognition System to Nye Ahus II-115

Telemar to Implement Voice Recognition Technology II-115

ScanSoft Acquires Phonetic Systems II-115

ScanSoft Pockets ART Advanced Recognition Technologies II-115

Intervoice Signs Agreement with S1 II-115

SER Solutions Inks Partnership with Aurix II-116

A 3-Way Partnership Between ScanSoft, Wayfinder and Tele Atlas II-116

Wizzard Software and Interim Health Care Sign Letter of Intent II-116

Asia Broadband Signs Licensing Agreement With AT&T II-116

CallMiner in Agreement with In-Q-Tel II-116

New Client for Scansoft II-116

Sensory Debuts FluentSoft and FluentChip Technologies II-117

Nuance Teams Up with Acapela Group II-117

ScanSoft VoCon(R) Drives VC4 Module of Cullmann II-117

Acapela Group Offers Speech-Enabled Solutions II-117

MetroPCS Deploys BeVocal Application II-117

LecStar Telecom is Now Fonix Telecom II-117

NAVIGON GmbH Deploys VoCon(R) 3200 Embedded Development Systems II-117

LRMC Deploys ScanSoft(R) Dragon NaturallySpeaking(R) Medical 8 II-118

CYRAMED(R) EMR Systems Receive Speech Recognition Solutions II-118

Bell South Corporation Selects Nortel II-118

eSpindle Learning Deploys Wizzard Software II-118

CommPower Selects Wizzard's Software II-118

Jet Multimedia Incorporates Speech-Enabled Services II-118

ScanSoft Purchases LocusDialog II-118

ScanSoft Pockets Rhetorical Systems II-119

Babel Technologies Merges with Elan Speech II-119

Wizzard Software Completes MedivoxRx Acquisition II-119

Fonix Corporation Pockets LTEL Holdings Corporation II-119

TJX Companies Acquires VoiceLogistics Solutions II-119

Babel, Infovox and Elan Form Acapela Group II-119

Microsoft Inks Agreement with ScanSoft II-119

Lucent Technologies Teams Up with Cisco Systems II-120

Phonetic Systems and XTEND Enter into Partnership II-120

OnStar Joins Forces with IBM II-120

Lucent Technologies Enters into Contract with Broadsoft(R) II-120

Nortel Networks Inks Reseller Agreement with Loquendo II-121

Nuance Bags Contract from Virgin Atlantic II-121

VoiceGenie Technologies Forge Partnership with Data Connection II-121

VoiceGenie, Bludis and Brooktrout Technology Enter Partnership II-121

MX3X Incorporates VoiceLogistics Applications II-121

Wizard Software Selects IBM WebSphere Voice Application Access 5.0 II-121

Telephonetics Enters UK Cinema Industry II-122

Voice Robots Concludes Retailer Agreement with Telisma II-122

VoiceGenie Technologies Showcases NXP Utilities Suite at SpeechTEK 2004 II-122

Voxify Forge Partnership with ScanSoft, Vocomo and BeVocal II-122

Royal Philips Electronics Implements its Software in USPE Group's Hospitals II-122

Wizzard Software Enters into Licensing Agreement with Parrot Software II-122

Voxify Partners with ScanSoft, Vocomo and BeVocal II-122

RADIN Group Forge Partnership with Philips Speech Processing - Speech Recognition Systems II-123

Edify Corporation Partners with Microsoft II-123

Genesys Telecommunications Inks Deal with IBM II-123

OnStar Strikes Deal with IBM II-123

American Savings Bank Goes Speech-Tech Savvy II-123

Atmos Energy Corporation Switches to Intervoice II-123

Fonix(R) Takes a Close Look at Asia II-123

Smart Solutions Deploys ASR Technology II-124

ScanSoft Penetrates European Market II-124

IBM WebSphere Solutions Powers Wizzard Software II-124

Fonix Offers SDK to Nokia II-124

iPower(TM) Powered by VoCon(R) 3200 II-124

Honda Deploys Speech Recognition Solutions of IBM II-124

Asia Broadband to Deploy Speech Applications in Multimedia Packages II-125

Discount Bank Offers State-of-the-Art Solutions II-125

Wizard Text-to-Speech Technology in ViewPlus II-125

Language and Computing and Philips Speech Processing Create New Waves II-125

IDX Systems Corporation Deploys ScanSoft(R) Dragon SDK II-125

Phonetic Systems Incorporates VSE with Oracle Server II-125

ART Speech Technology Incorporated in Sierra Wireless' New Professional Phone II-125

VoiceXML Forum Supports Progression of VoiceXML 2.0

Specification to the Stage of Proposed Recommendation II-126

ScanSoft and Envox Worldwide Extend Partnership II-126

Natural Speech Communication Enhances Speech Recognition Boards II-126

Royal Philips Electronics and Gruppo Soluzioni Tecnologiche Introduce MagicReporting in Italy II-127

ScanSoft Merges with SpeechWorks II-127

Royal Philips Electronics Enters into Partnership with WinScribe II-127

VoiceGenie Technologies and Brooktrout Technologies Sign Partnership II-127

HTI Voice Solutions Joins Forces with Nuance II-128

Phonetic Systems and V-Enable Enter into Alliance II-128

Nuance and Fluency Voice Technology Form Alliance II-128

ScanSoft, 1450, and Teltronics Join Forces II-128

ScanSoft and IBM Sign Agreement II-129

Phonetic Systems and Gold Europe Enter into Reseller Agreement II-129

ScanSoft and NCR Sign Global Agreement II-129

Lucent Technologies and Qwest Communications Sign Agreement II-129

Wizzard Software Enters into Agreement with IBM II-129

ART Enters into Agreement with UIQ Technology II-129

Orange Enters Agreement with Rhetorical II-130

Franklin Electronic Publishers and Babel Sign Supply Agreement II-130

ScanSoft Licenses its Technologies to textHELP II-130

Texas Instruments and Babel Join Forces II-130

Rite Aid Signs Contract with Convergys II-130

Philips and One Voice Enter into Agreement with T-Mobile Austria II-130

Philips and Optimal Systems Obtain Order for SpeechMagic Installation II-131

Texas Instruments Incorporates ART's smARTspeak XG(TM) in its TCS Wireless Chipsets II-131

Convergys Corporation Restructures Development of Speech- Enabled Applications II-131

Sound Advantage Undergoes Restructuring Process II-131

Natural Speech Communication's Speech Recognition Engine Provides Support for Arabic Language II-132

KPN Selects ScanSoft's RealSpeak(TM) II-132

Philips and MultiSoft Launch First Hungarian ConText II-132

SALT Forum Issues SALT Profile SVG and W3C Markup Language II-132

Intel Declares Two New Software Building Blocks II-133

Intel Releases Software Using Open-Source License II-133

Microsoft Launches Speech Server Beta, Improvements to Speech Application SDK and New Programs II-133

ScanSoft Purchases Business Units of Philips Speech Processing II-133

Convergys Purchases Speech Technology Division of iBasis II-134

ScanSoft Licenses Technology to Philips II-134

UK NHS Trust Selects Telephonetics' Speech Technology II-134

Philips Sells Technology to ScanSoft II-134

Voice Web Solutions Releases Voice Web Studio(TM) for Dreamweaver MX II-134

ScanSoft Purchases Large Portion of L&H's Speech Technology II-134

Loquendo and VocalPoint Merge II-135

Conversay Partners with Pixo II-135

Siebel and Nuance Ink Agreement II-135

METE Sign Contract with ART for Technology II-135

PricewaterhouseCoopers Enters Agreement with Philips II-136

5. Focus on Select Global Players II-137

Acapela Group (France) II-137

Active Voice, LLC (USA) II-137

Fonix Speech, Inc. (USA) II-137

Genesta Partnership (USA) II-137

Genesys Telecommunications Laboratories, Inc. (USA) II-138

HomeSeer Technologies, LLC (USA) II-138

IBM Voice Systems (USA) II-138

iVoice Technology, Inc. (USA) II-138

Intel Corporation (USA) II-138

Intervoice, Inc. (USA) II-139

Microsoft Speech Technologies (USA) II-139

Nortel Networks Corporation (Canada) II-139

Novauris, LLC (USA) II-139

Nuance Communications, Inc. (USA) II-139

Philips Speech Recognition Systems GmbH (Austria) II-140

Sensory, Inc. (USA) II-140

Speech Interface Group (USA) II-140

Syntellect (USA) II-140

Telephonetics VIP Ltd. (The United Kingdom) II-141

Telisma (France) II-141

Vocollect, Inc. (USA) II-141

Voxify, Inc. (USA) II-141

Voxware, Inc. (USA) II-141

Wizzard Software Corporation (USA) II-142

6. Global Market Perspective II-143 Table 2: World Recent Past, Current & Future Analysis for Speech Technology by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart) II-143

Table 3: World Long-term Projections for Speech Technology by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart) II-144

Table 4: World 11-Year Perspective for Speech Technology by Geographic Region - Percentage Breakdown of Dollar Sales for USA, Canada, Japan, Europe and Rest of World Markets for Years 2000, 2007 & 2010 (includes corresponding Graph/Chart) II-145

Table 5: World Recent Past, Current & Future Analysis for Automatic Speech Recognition by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart) II-146

Table 6: World Long-term Projections for Automatic Speech Recognition by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart) II-147

Table 7: World 11-Year Perspective for Automatic Speech Recognition by Geographic Region - Percentage Breakdown of Dollar Sales for USA, Canada, Japan, Europe and Rest of World Markets for Years 2000, 2007 & 2010 (includes corresponding Graph/Chart) II-148

Table 8: World Recent Past, Current & Future Analysis for Text-to-Speech by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart) II-149

Table 9: World Long-term Projections for Text-to-Speech by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart) II-150

Table 10: World 11-Year Perspective for Text-to-Speech by Geographic Region - Percentage Breakdown of Dollar Sales for USA, Canada, Japan, Europe and Rest of World Markets for Years 2000, 2007 & 2010 (includes corresponding Graph/Chart) II-151

Table 11: World Recent Past, Current & Future Analysis for Speaker Verification by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart) II-152

Table 12: World Long-term Projections for Speaker Verification by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart) II-153

Table 13: World 11-Year Perspective for Speaker Verification by Geographic Region - Percentage Breakdown of Dollar Sales for USA, Canada, Japan, Europe and Rest of World Markets for Years 2000, 2007 & 2010 (includes corresponding Graph/Chart) II-154

III. MARKET

1. The United States III-1

A.Market Analysis III-1

Current & Future Analysis III-1

Speech Technology Market III-1

Table 14: US Speech Technology Market (2004-2007):

Percentage Breakdown by Application - Call Centers, Directory, Communications, Business Process, Transactions, and Others (includes corresponding Graph/Chart) III-1

Table 15: US Speech Technology Market (2003-2005): Percentage Breakdown by Application - Custom Application and Packaged Application III-2

Speech Recognition Technology Making Way into Air Traffic Control III-3

Product Launches/Developments III-3

Strategic Corporate Developments III-25

Key Players III-48

Active Voice, LLC III-48

Fonix Speech, Inc. III-48

Genesta Partnership III-48

Genesys Telecommunications Laboratories, Inc. III-48

HomeSeer Technologies, LLC III-48

IBM Voice Systems III-49

iVoice Technology, Inc. III-49

Intel Corporation III-49

Intervoice, Inc. III-49

Microsoft Speech Technologies III-49

Novauris, LLC III-50

Nuance Communications, Inc. III-50

Sensory, Inc. III-50

Speech Interface Group III-50

Syntellect III-51

Vocollect, Inc. III-51

Voxify, Inc. III-51

Voxware, Inc III-51

Wizzard Software Corporation III-51

B.Market Analytics III-52

Table 16: US Recent Past, Current & Future Analysis for Speech Technology by Product Segment - Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart) III-52

Table 17: US Long-term Projections for Speech Technology by Product Segment - Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart) III-52

Table 18: US 11-Year Perspective for Speech Technology by Product Segment - Percentage Breakdown of Dollar Sales for Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets for Years 2000, 2007 & 2010 (includes corresponding Graph/Chart) III-53

2. Canada III-54

A.Market Analysis III-54

Current & Future Analysis III-54

Speech Technology Market III-54

Consumer Trends III-55

Emergence of VoiceTIMES III-55

Product Launches/Developments III-55

Strategic Corporate Developments III-56

Key Player III-58

Nortel Networks Corporation III-58

B.Market Analytics III-58

Table 19: Canadian Recent Past, Current & Future Analysis for Speech Technology by Product Segment - Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart) III-58

Table 20: Canadian Long-term Projections for Speech Technology by Product Segment - Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart) III-59

Table 21: Canadian 11-Year Perspective for Speech Technology by Product Segment - Percentage Breakdown of Dollar Sales for Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets for Years 2000, 2007 & 2010 (includes corresponding Graph/Chart) III-59

3. Japan III-60

A.Market Analysis III-60

Current & Future Analysis III-60

B.Market Analytics III-61

Table 22: Japanese Recent Past, Current & Future Analysis for Speech Technology by Product Segment - Automatic Speech Recognition, Text-to-Speech and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart) III-61

Table 23: Japanese Long-term Projections for Speech Technology by Product Segment - Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart) III-61

Table 24: Japanese 11-Year Perspective for Speech Technology by Product Segment - Percentage Breakdown of Dollar Sales for Automatic Speech Recognition, Text-to-Speech and Speaker Verification Markets for Years 2000, 2007 & 2010 (includes corresponding Graph/Chart) III-62

4. Europe III-63

A.Market Analysis III-63

Current & Future Analysis III-63

Speech Technology Market III-63

Product Launches/Developments III-63

Strategic Corporate Developments III-69

Key Players III-75

Acapela Group (France) III-75

Philips Speech Recognition Systems GmbH (Austria) III-75

Telephonetics VIP Ltd. (The United Kingdom) III-76

Telisma (France) III-76

B.Market Analytics III-76

Table 25: European Recent Past, Current & Future Analysis for Speech Technology by Product Segment - Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart) III-76

Table 26: European Long-term Projections for Speech Technology by Product Segment - Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart) III-77

Table 27: European 11-Year Perspective for Speech Technology by Product Segment - Percentage Breakdown of Dollar Sales for Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets for Years 2000, 2007 & 2010 (includes corresponding Graph/Chart) III-77

5. Rest of World III-78

A.Market Analysis III-78

Current & Future Analysis III-78

Asia-Pacific Speech Technology Market III-78

India III-78

India Benefits through Speech Technology III-78

Singapore III-78

Developments in Speech Technology Market III-78

Latin America III-79

Brazil III-79

Brazilian Voice Processing Market (2006): Product Categories Offered by Select Company - Nuance Communications, CommLogik do Brasil, Loquendo, LM Sistemas, and Speechway III-79

Product Launches/Developments III-79

Strategic Corporate Developments III-82

Key Player III-84 Natural Speech Communications Ltd. (Israel) III-84

B.Market Analytics III-85

Table 28: Rest of World Recent Past, Current & Future Analysis Market for Speech Technology by Product Segment - Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart) III-85

Table 29: Rest of World Long-term Projections for Speech Technology by Product Segment - Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart) III-85

Table 30: Rest of World 11-Year Perspective for Speech Technology by Product Segment - Percentage Breakdown of Dollar Sales for Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets for Years 2000, 2007 & 2010 (includes corresponding Graph/Chart) III-86

IV. COMPETITIVE LANDSCAPE

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