Hilton Canada

Hilton Canada

January 25, 2006 15:24 ET

Hilton Salutes Top Hotels for Fueling the Brand's Reignition During 2005

TORONTO, ONTARIO--(CCNMatthews - Jan. 25, 2006) -

Five Awards Presented to Canadian Hiltons for Outstanding Operations Efforts

Following a year in which the brand was infused with renewed energy in marketing, amenities and renovations, Hilton recently honored its top-performing North American hotels for 2005, including awards to three Canadian Hilton hotels - Hilton Lac-Leamy, Hilton Vancouver Metrotown, and Hilton Vancouver Airport.

The top-performing hotels were chosen from the 240 full-service Hilton properties across the U.S., Canada and Mexico for outstanding performance in the brand's "Balanced Scorecard" rating system in areas such as customer loyalty, service, quality assurance and customer satisfaction ratings - as well as exemplary efforts in hotel renovation and diversity projects.

"We congratulate these top-performing hotels for helping enable our guests' journeys to be filled with the sense of renewal, celebration and accomplishment that travel entails," said Jeff Diskin, senior vice president, Hilton Brand Management, Hilton Hotels Corporation. "These award-winning hotels truly are Masters of the Art of Hospitality."

Canadian hotel awards included:

- The Hilton Lac-Leamy in Gatineau, Quebec was recognized with the Connie Award for Best Overall Performance, named in honour of company founder Conrad Hilton and presented to the top hotels with the highest overall hotel performance scores. This is the third consecutive year that the Hilton Lac-Leamy has received this prestigious award.

- Hilton Vancouver Metrotown received the Guest Assistance Award, awarded to hotels for outstanding handling of guest concerns/requests.

- Hilton Lac-Leamy and Hilton Vancouver Metrotown - Go for the Green Award, awarded to hotels that achieve all green zones across the Balanced Scorecard (a hotel service performance measuring tool).

- Hilton Vancouver Airport - Award for the lowest percent of guests who reported problems.


Hilton Hotels has been and continues to be a pioneering innovator in the full-service hospitality segment, operating under the belief that Travel is more than just A to B.... Travel Should Take You Places™. With a name that is synonymous with excellence in hospitality and respected throughout the world, Hilton celebrates the accomplishment, enlightenment, renewal and celebration that travel enables. This commitment to personal guest achievement influences all decisions about products, programs and amenities, and is underscored by the belief that travel can and should be transformative. Each unique Hilton Hotel was specially built to reflect the sense of place of its location and each team member chosen to reflect a commitment and support of the local culture and community. For more information, please visit our website at www.hilton.com, and to learn more about the ways Hilton can help you create your own personal journey, please visit www.hiltonjourneys.com.

The Hilton hotels in Canada include the Hilton Saint John, Hilton Quebec, Hilton Montreal Airport, Hilton Montreal Laval, Hilton Montreal Bonaventure, Hilton Lac-Leamy (Ottawa/Gatineau), Hilton Suites Toronto/Markham Conference Centre & Spa, Hilton Toronto, Hilton Toronto Airport, Hilton Niagara Falls, Hilton London, Hilton Windsor, Hilton Suites Winnipeg Airport, Hilton Vancouver Metrotown, Hilton Vancouver Airport, and Hilton Whistler Resort & Spa.

Contact Information