SOURCE: Pegasystems


June 10, 2013 10:30 ET

HIPAA Compliance Matrix Published by Pega Cloud Prior to Year End Deadline

Independent Third Party Validates Information Security, Compliance and Confidentiality Practices of Pega Cloud for Healthcare Organizations

CAMBRIDGE, MA--(Marketwired - Jun 10, 2013) - Pegasystems Inc. (NASDAQ: PEGA), the leader in Business Process Management (BPM) and a leading provider of Customer Relationship Management (CRM) solutions, today announced that its Pega Cloud® offerings have successfully completed an independent verification of controls by a renowned Independent Audit firm, confirming that Pega has the information security, compliance and confidentiality procedures and controls to address HIPAA regulatory concerns. The resulting HIPAA Compliance Matrix can be used by healthcare compliance officers to quickly evaluate their own compliance in using Pega Cloud solutions. 

December 31, 2013 is the deadline for health plans to meet HIPAA Administrative Simplification requirements for Certification, Part One covering compliance for four key transactions: eligibility, health claim status, electronic funds transfer, and health care payment and remittance advice. Escalating regulation, including ongoing Affordable Care Act requirements -- several of which go into effect on January 1, 2014 -- has dramatically increased healthcare organizations' need for compliance, agility and cost containment. Pega Cloud delivers a 99.95 percent uptime service level agreement with control architecture that has already helped clients meet both industry-specific and geographic regulatory requirements, including HIPAA, PCI DSS, FDA 21 CFR Part 11, and European Union Data Privacy. 

Pega technology, including all healthcare applications and solutions, can be deployed on Pega Cloud. Pega enables customers to move seamlessly between cloud and on-premise deployments, and is a fully global MSP (managed service provider). Pega's Cloud deployments provide production environments in 48 hours and Development and Test environments in just 20 minutes.

Pega technology is used cross-functionally across the healthcare enterprise by five Fortune 50 healthcare companies, 18 of the 25 largest U.S. health payers, more than 65 percent of the Blues network, many leading provider organizations and most of the largest pharmacy benefit managers. 

Quotes & Commentary:

"There's been an uptick in interest and greater acceptance for cloud solutions in the healthcare space," said Susan Taylor, Vice President and Healthcare Business Leader for Pegasystems. "The current mercurial environment demands accelerated time to value, and Pega Cloud delivers. One of our newer clients recently used the Pega Healthcare Industry Foundation on Pega Cloud to deploy a waste and abuse solution in less than four months. The solution addresses HIPAA mandates by securely protecting PHI and also helps the client meet CMS Part D medication overutilization compliance. Speed to market plus compliance -- it's the pulse of healthcare today."

"Pega Cloud is built on the basis of transparency and standards compliance. Having an independent third party validate our practices for Information Security, Availability & Confidentiality practices against industry compliance standards such as HIPAA gives our customers peace of mind while they increase their pace of innovation," said Sashi Desikan, director of Pega Cloud Business Development at Pegasystems. "They get the benefit of quickly scalable Cloud solutions without compromising their security requirements. With a focus on security, compliance and confidentiality at the core of the service, customers are able to evaluate Pega Cloud offerings in a transparent manner, not as a black box service."

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About Pegasystems
Pegasystems revolutionizes how leading organizations optimize customer experience and automate operations. Our patented Build for Change® technology empowers business people to create and evolve their critical business systems. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts. For more information, please visit us at

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