Hometown Health Selects MedHOK's Integrated Platform to Enhance Care Management, Compliance and Improve Star, HEDIS and Other Risk Scores


TAMPA, FL--(Marketwire - Dec 19, 2012) - MedHOK, one of the healthcare industry's fastest growing software companies, announced today that Hometown Health will deploy its single cloud-based platform to proactively comply with federal and state regulations, enhance care management and improve Star, HEDIS® and other quality scores. In doing so, Hometown Health, the insurance division of northern Nevada's largest integrated health network, is positioned to respond to efforts by the Centers for Medicare & Medicaid Services (CMS) to enhance quality and reduce costs.

Based in Reno, Nev., Hometown Health is northern Nevada's largest and only locally-owned not-for-profit health insurance company, providing wide-ranging medical coverage that includes Senior Care Plus, the region's premier Medicare Advantage plan. It is the insurance division of Renown Health, a Top 100 integrated health network comprised of three acute care hospitals, a rehabilitation hospital, skilled nursing facility, the area's largest medical group and an urgent care network.

MedHOK's single platform for care, quality and compliance drives improved outcomes and enhanced quality and positions integrated delivery systems for success in an environment where reimbursements are increasingly linked to quality performance. Hometown Health will leverage an array of services delivered across the integrated platform, including medical utilization and care management, appeals and grievances, complaints tracking, hierarchical condition categories (HCC) risk adjustment processing and annual HEDIS and STAR filings. These will enable the health plan to monitor and track quality measures and improve HEDIS and STAR scores on a year-round basis.

"MedHOK's innovative single platform will provide us with the information we need to achieve and maintain compliance with CMS' stringent quality reporting requirements," said Linda Ash-Jackson, MD, medical director, Hometown Health. "It will also help us provide better quality care at lower costs and allow us to respond more agilely to the rapid regulatory and reimbursement changes that characterize today's evolving healthcare landscape."

MedHOK offers fully NCQA-certified software for HEDIS®, Pay for Performance (P4P) and Disease Management performance measures. Its single platform for care, quality and compliance facilitates improved clinical outcomes and care coordination while enhancing quality measures, regulatory compliance and financial performance. It accomplishes this by:

  • Providing real-time access to Star, HEDIS, P4P and proprietary quality and performance measures, helping plans and providers to accurately monitor in real-time the data they need to achieve and maintain high quality ratings.
  • Triggering interventions when care gaps are identified, in particular for patients with multiple co-morbidities and chronic conditions.
  • Utilizing predictive analytics models to generate profiles based on clinical, quality and financial data for member, provider and local populations.
  • Calculating risk scores for every member, enabling timely predictions of those at the highest risk for more accurate forecasting of care costs and utilization.
  • Continuously monitoring for and addressing regulatory changes from CMS and state Medicaid agencies, ensuring clients stay ahead of the compliance curve.

"The pressure to increase quality and reduce costs has never been greater for integrated delivery systems and health plans alike. They also face greater compliance challenges than ever before as the transformation to a quality- and performance-based healthcare system continues," said Anil Kottoor, president and CEO, MedHOK. "By utilizing the full array of services provided across our integrated cloud-based platform, Hometown Health will be well-positioned to meet all federal and state mandates and gain a competitive advantage in their marketplace."

About MedHOK
Tampa, Fla.-based MedHOK has more than 23 million lives in production, making it one of the healthcare industry's fastest-growing software companies. It offers a cloud-based integrated software platform for care management, quality and compliance that enables health plans, PBMs and ACOs to manage and measure care against national quality standards for optimal outcomes. Its innovative modular software helps healthcare organizations meet quality, care and compliance objectives across business lines by facilitating real-time information sharing with all stakeholders to address disease management and care coordination, clinical quality and utilization review, and quality and financial measures. ICD-10 compliant, HIE-ready and securely accessible on any device, the MedHOK platform is user-friendly, rapidly deployed and easily configurable for a low total cost of ownership and rapid return on investment. It holds 2012 HEDIS®, Pay for Performance and Disease Management performance measures certification.