June 30, 2014 09:00 ET

Hospital Corporation of America Expands Relationship With Infor

Successful Go-Live With Infor HR Service Delivery Onboarding Helps Engage New Hires

NEW YORK, NY--(Marketwired - June 30, 2014) - Infor, a leading provider of business application software serving more than 70,000 customers, today announced that Hospital Corporation of America (HCA), one of the nation's first hospital companies, and the leading provider of healthcare services with facilities that include 165 hospitals and 115 surgery centers in 20 states, with more than 200,000 employees, has successfully gone live with Infor HR Service Delivery Onboarding in its pilot division in North Texas, with plans to roll out the software company-wide over the next 18 months. A longstanding Infor Lawson user, Infor Onboarding will assist HCA in orchestrating all of the steps in the employee new hire process, and ultimately foster reduced costs and help increase the quality of various HR activities throughout the organization.

Focused on developing a simplified method that would drive operational efficiencies for people, processes and technology, HCA selected Infor to deliver HR service to employees across multiple HCA entities that is designed to be consistent, automated and high quality. Specifically, Infor Onboarding, which organizes all steps in the employee new hire process, has significantly helped engage new employees at HCA with a more personalized experience -- showing only the content relevant to them and delivering access to onboarding information whenever it is needed. The system also tracks compliance, and notifies HCA HR managers when all the required steps have been completed for any given employee -- cutting back on administrative work and potential human error, and making for a more productive Day One.

"We've already received positive feedback on this new system for its ease of use, ability to transfer manual paper practices to more automated procedures, and the more efficient management of HR processes for our organization," said Kelly Furbee, vice president, HR Shared Services Operations, Hospital Corporation of America. "With nearly 60,000 new hires per year across the enterprise, the elimination of some data entry alone will equate to quite a bit of time savings for our HR teams once the system is completely rolled out."

Infor Onboarding helps provide a confidential, secure environment for employees, managers and HR professionals to obtain information on sensitive personal and company information and policies. The system is designed to offer a true intuitive experience to present workflow in a way that resembles how people work, and eliminates bottlenecks to more efficiently manage processes.

"By automating certain tasks, organizations can reduce the annual cost of delivering HR services and free staff to provide more value at the business unit level," said Mike Poling, vice president, Healthcare, Infor. "Especially true to the healthcare industry, the ability to streamline processes and make day to day tasks more efficient will severely impact the bottom line and keep organizations in line with fluctuating budgets."

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About Hospital Corporation of America
HCA owns and operates approximately 165 hospitals and approximately 115 freestanding surgery centers in 20 states and London, England. We are dedicated to providing healthcare services that meet each community's local healthcare needs. We seek to integrate various services to deliver patient care with maximum quality and efficiency. Our approach includes focusing on quality; streamlining operations; sharing technology, equipment and personnel where appropriate; and using economies of scale when contracting for medical supplies and administrative services.

About Infor
Infor is fundamentally changing the way information is published and consumed in the enterprise, helping 70,000 customers in more than 200 countries and territories improve operations, drive growth, and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, and with an innovative user experience design that is simple, transparent, and elegant. Infor provides flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises, or both. To learn more about Infor, please visit

Infor customers include:

  • 19 of the top 20 aerospace companies
  • 12 of the top 13 high tech companies
  • 10 of the top 10 pharmaceutical companies
  • 21 of the 25 largest US health delivery networks
  • 16 of the 20 largest US cities
  • 84 of the top 100 automotive suppliers
  • 31 of the top 50 industrial distributors
  • 5 of the top 9 brewers

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