SOURCE: Zenoss Inc.

Zenoss Inc.

November 09, 2010 09:01 ET

Hosting.com Selects Zenoss Enterprise for Unified Monitoring and Service Assurance of Virtualized and Cloud-Based IT Infrastructure

Leading IT Infrastructure Provider Migrates to Zenoss Enterprise After Successful Deployment of Zenoss Core

AUSTIN, TX--(Marketwire - November 9, 2010) - Zenoss Inc., a leading provider of dynamic service assurance and IT management products for public, private and hybrid cloud IT environments, today announced that Hosting.com, a 24/7 global provider of enterprise-class IT infrastructure services and facilities, has selected Zenoss Enterprise to manage its growing datacenter after years of success with Zenoss Core.

Hosting.com, having experienced rapid growth across all five of its datacenter sites and an expanding, sophisticated customer base, is constantly innovating with new devices, networking and software, which allows it to offer uninterrupted, premium business-ready service. With this growth, Hosting.com was in need of a unified management solution that would grow as fast as the company was growing.

After researching several other common monitoring options, Hosting.com selected Zenoss because it offered the right balance of economy, functionality, scalability, and ease of use the company sought. After two years of working with the Zenoss Core open source product, it became clear that a commercial relationship with Zenoss would provide additional support capabilities as well as support for monitoring of their virtualized IT assets, so Hosting.com upgraded to Zenoss Enterprise.

Zenoss Enterprise allowed the company to import their data seamlessly and quickly deploy a solution that met each unique need. Hosting.com's biggest concern during the transition was ensuring that their existing functionality was preserved and thanks to a collaborative effort between Hosting.com, the Zenoss team and the community, the customization was preserved and the upgrade to Zenoss Enterprise is an ongoing success.

"Having the Zenoss API to provision and monitor resources is invaluable," said Darrell Hyde, Director of Network Engineering at Hosting.com. "We are driving a lot of new products around our ability to tie our customer portal into Zenoss. Our customer portal is one of the largest cross-team efforts internally, and feeding data into it is extremely important to our team and our customers -- that's all powered by Zenoss."

"We are excited and pleased to continue and expand our successful relationship with Hosting.com," said Bill Karpovich, CEO of Zenoss. "Zenoss' production deployment at Hosting.com for the past several years is a tremendous endorsement of the product's stability and value in monitoring complex enterprise-level and cloud-based IT environments on a global scale."

Read the complete Hosting.com Case Study.

About Hosting.com
Hosting.com is a global provider of enterprise-class IT infrastructure solutions, services and facilities. Hosting.com's geographically dispersed data centers and Cloud Super Sites, coupled with the industry's top networking and connectivity technologies, provide clients with the highest levels of security, reliability and support. The most recognized names in Retail, Financial Services, Healthcare, Government, Technology and Web 2.0 rely on Hosting.com's colocation, cloud hosting, dedicated and managed hosting solutions.

Hosting.com currently operates SAS 70 Type II certified datacenters in Irvine, CA; Louisville, KY; Newark, DE; San Francisco, CA; and Denver, CO.

All Hosting.com products and services are supported by 24x7x365 live expert technical support through toll-free telephone, email, and online chat. Hosting.com's Entourage Support and Migration Managers set the industry standard in customer support, consultation and responsiveness.

About Zenoss Inc.
Zenoss is the leading provider of Dynamic Service Assurance to the next generation datacenter. Zenoss Enterprise is a purpose-built Dynamic Service Assurance product that assures IT service delivery to applications, business services and real-time physical, virtual and cloud-based infrastructures. With a community of over 85,000 users, Zenoss products monitor over one million network and server devices daily and have been used in over 25,000 organizations in 180 countries around the world. Commercial customers include leading companies such as Hosting.com, Rackspace, VMware, LinkedIn, Carlson, Motorola and Deutsche Bank. To learn more about Zenoss' award-winning IT operations management software, visit http://www.zenoss.com.