SOURCE: PeopleMatter


February 08, 2016 07:00 ET

HotSchedules and PeopleMatter Partner to Create Best-in-Class Workforce Management Platform

Leading Hospitality Technology Companies Announce Multiphase Partnership to Integrate Complementary Applications Into One Platform

AUSTIN, TX and CHARLESTON, SC--(Marketwired - Feb 8, 2016) - HotSchedules® and PeopleMatter today announced a multiphase partnership to create the restaurant industry's top workforce management platform. The first phase, a referral partnership, will bring HotSchedules' all-in-one scheduling application and the PeopleMatter HIRE™ solution to customers. To provide one seamless solution, the companies will integrate their complementary applications via the HotSchedules IoT Platform.

"This is a case where two companies are collaborating to build a platform that represents the sum of our strengths. Simply put, we get to focus on our sweet spots and customers get the best of both worlds," said George Mackie, President and CEO of PeopleMatter. "From a cultural standpoint, this was an easy decision. We share customer-centric values and a mission to improve the lives of restaurant employees through transformative technology."

PeopleMatter was founded in 2009 to address the service industry's notoriously high turnover rate. Today, the company's workforce management solutions are used in more than 47,000 individual store locations across more than 7,000 businesses to build employee engagement, increase worker retention and lower operational costs.

Moving forward, HotSchedules will refer customers to PeopleMatter HIRE™ for its mobile job application and applicant tracking to increase applicant volume and improve candidate quality. Paperless onboarding helps restaurants decrease time-to-hire and meet legal standards at both the federal and state level. Automated I-9 verification and e-Signatures help ensure companywide compliance, while optional background and tax credit screening allow hiring managers to quickly and easily identify the best candidates.

HotSchedules, founded in the late 1990s by two restaurant guys who were fed up with old-school scheduling practices, aims to make managing and working for a restaurant easier. In 2013, HotSchedules joined forces with three other hospitality technology companies to offer a more comprehensive workforce and operations management solution built for the mobile era. Today, HotSchedules serves more than 2 million users in over 150,000 locations across 26 countries.

PeopleMatter will refer customers to HotSchedules' all-in-one scheduling app, which allows managers to forecast and create schedules within minutes. With HotSchedules' mobile app, employees can request to swap, release and pick-up shifts, and managers can approve changes with a tap. The scheduling app reduces labor costs by as much as 2 percent and can integrate with popular POS solutions for clock enforcement and enhanced forecasting.

PeopleMatter will also refer customers to HotSchedules Recruit, a referral-based social recruiting app that targets restaurant industry workers. Restaurants can post jobs for free and job seekers can quickly and easily identify jobs in their area or refer friends to open positions.

"Our partner strategy is to build an ecosystem with best-in-class partners who complement our core strengths. That is why PeopleMatter is a great match for us," said Keith Dunphy, VP, Channel Sales at HotSchedules. "This partnership is in the best interests of both our mutual and target customers, who will benefit from deploying HotSchedules and PeopleMatter in tandem. As we deepen this collaboration through the HotSchedules IoT Platform, our joint value proposition will strengthen." 

About HotSchedules
HotSchedules provides mobile, cloud-based technology for the restaurant, retail and hospitality industries. The company delivers a comprehensive suite of solutions designed to automate operational challenges, making working for and in restaurants easier and more efficient. Its world-class products include social recruiting, e-learning, comprehensive labor management, back office, including Bi and inventory, print and digital task management and communication logbooks and various applications built on their self-publishing API platform. HotSchedules is proud to serve more than 2 million users in over 150,000 locations across 26 countries. For more information visit:

About PeopleMatter
PeopleMatter is a powerful and complete workforce management platform designed to fit the specific needs of service-industry brands. Our complete set of mobile, workforce solutions and business analytics tools connect processes, employees and customers in entirely new ways. Automating and optimizing people processes since 2009, PeopleMatter helps more than 47,000 service-industry locations thrive through better efficiency, engagement and customer satisfaction. PeopleMatter is headquartered in Charleston, SC and on online at Website | Twitter | LinkedIn | Facebook.