SOURCE: TrueShip

TrueShip Multi-Carrier Shipping Software

April 20, 2015 15:40 ET

How Your Ecommerce Returns Policy Can Make You Money -- TrueShip Releases New White Paper Demonstrating Why Hassle-Free Returns Equal More Sales

SCOTTSDALE, AZ--(Marketwired - April 20, 2015) - TrueShip (http://www.trueship.com) has just released a new white paper that's designed to help e-retailers better understand the benefits that they can enjoy by changing their online product returns policy to be one that's hassle-free and automated with no return shipping or restocking cost to the consumer.

The ecommerce industry is set to eclipse the $2 trillion annual sales marker in the next few years, according to recent reports and expert predictions. But e-retailers have commonly struggled with handling their online product returns policy, with many viewing it as something that costs them money as opposed to properly viewing the policy as something that can be more conducive to future online sales, improved loyalty and healthier retention.

TrueShip's white paper covers various elements of the returns policy and process to help e-retailers better understand why hassle-free returns equate to more profits.

Covered in this white paper are subjects that include:

  • The changing horizon of ecommerce.
  • Studies demonstrating that offering free return shipping increases sales.
  • Why consumers are loyalists to online stores that offer hassle-free returns policies.
  • How most returns are actually the fault of the e-retailer; not the consumer.
  • The top-ten online product returns statistics (infographic).

"Online product returns have long been viewed by e-retailers as costly hassle, but they really shouldn't be," explained Michael Lazar, Director of Online Marketing at TrueShip. "Our newest white paper will help e-retailers better understand what causes returns, what they can do to manage them, and why a hassle-free returns policy actually helps them earmark more profits and improves customer loyalty and retention."

The new white paper by TrueShip can be viewed in its entirety by visiting: http://www.trueship.com/articles/getting-your-returns-policy-in-place-how-to-increase-sales-by-making-simple-changes.

Start a 30-day free trial of TrueShip's ReadyReturns ecommerce returns management software by visiting: http://www.trueship.com/ecommerce-returns-management

A detailed assortment of related ecommerce guides can also be found at TrueShip's website at: http://www.trueship.com/blog.

About TrueShip

#ShipSmarter - TrueShip is the original architect of multi-carrier ecommerce shipping software. ReadyShipper shipping software integrates into the most widely used shopping carts and online marketplaces. It is an easy-to-use order fulfillment solution designed to save e-retailers time and money.

About ReadyReturns

#ReturnsHappen - ReadyReturns is a customer-facing, self-service online product returns software solution. It integrates into virtually website without any programming. ReadyReturns lets customers make returns from a website by filling out a simple form and printing the return shipping label. E-retailers set the rules of the returns, including things like return shipping and restocking fees.

Embedded Video Available: https://www.youtube.com/watch?v=iT61wv8wud8

Contact Information

  • Press Contact
    Director of Online Marketing
    Michael Lazar
    Tel: (877) 818-7447 ext: 5007
    Email: mike@trueship.com