SOURCE: SharedXpertise

SharedXpertise

September 07, 2012 09:08 ET

HRO Today Reveals Results of Annual RPO Baker's Dozen Customer Satisfaction Ratings

2012 List Ranks Top Providers of RPO Services, Based on Largest Study Performed in the RPO Market

EDISON, NJ--(Marketwire - Sep 7, 2012) -   SharedXpertise, the publishers of HRO Today Magazine and producers of a variety of popular HR outsourcing and HR technology events and publications, today announced the results of the 2012 HRO Today Magazine RPO Baker's Dozen Customer Satisfaction Survey.

A coveted ranking on this high-profile list is a direct result of online survey results from RPO customers. This year, the organization received more than 900 individual responses, making the survey the largest body of research ever performed in the RPO market. The results of the survey are:

Enterprise RPO - Overall Ranking

1. PeopleScout
2. Kenexa
3. Adecco RPO
4. Alexander Mann Solutions
5. Randstad Sourceright
6. Allegis Talent2
7. Pinstripe
8. Advantage xPO
9. Futurestep
10. Hudson RPO
11. Kelly OCG
12. WilsonHCG
13. Aon Hewitt

Twelve of these providers were also ranked on the annual Global Leaders list:

1. PeopleScout
2. Kenexa
3. Adecco RPO
4. Alexander Mann Solutions
5. Randstad Sourceright
6. Allegis Talent2
7. Pinstripe
8. Advantage xPO
9. Futurestep
10. Hudson RPO
11. Kelly OCG
12. WilsonHCG

On a related list, eight midmarket vendors were recognized:

1. SevenStep RPO
2. Ochre House
3. Yoh
4. Accolo
5. Decision Toolbox
6. PrincetonOne
7. WorldConcert
8. CBI Group

Elliot Clark, CEO of SharedXpertise, said, "The large amount of survey responses is testament to the rapidly growing RPO market and highlights the increased level of competition among providers. The top 13 providers on the list have risen to the top of the market in terms of provider quality and overall customer satisfaction. Moreover, the survey revealed the emerging and continuing trends in RPO, such as a larger number of buyers using the same provider in more than two global regions, and how today's providers are performing at a higher level overall to meet the needs of buyers."

Clark continued, "We congratulate PeopleScout for leading the pack this year and topping the 2012 RPO Baker's Dozen, and we are happy to recognize all of the providers who have made the list." 

More information about the annual RPO Baker's Dozen can be accessed at www.hrotoday.com

About SharedXpertise

SharedXpertise is the leader in providing media, summits and forums that develop professional practices in the areas of corporate responsibility, human resources and financial management. Its media offerings include print and online publications; its summits are conferences and its forums offer association membership programs. SharedXpertise serves strategy-level corporate executives in the human resources, finance, compliance and sustainability professions in North America, Europe and Asia.