SOURCE: Human Arc

Human Arc

September 30, 2013 10:10 ET

Human Arc Insurance Eligibility and Enrollment Solution Enhances Hospital Reimbursement in Health Care Reform Era

CLEVELAND, OH--(Marketwired - Sep 30, 2013) - Human Arc, a leader in reimbursement and revenue enhancement services for hospitals and health plans, is introducing Health Coverage Connect, a solution to enhance provider reimbursement in response to health care reform. As part of this new offering, Human Arc is now a licensed insurance broker.

Health Coverage Connect helps self-pay patients access insurance affordability programs available under the Affordable Care Act (ACA) and enrolls them in coverage through Qualified Health Plans (QHPs). In turn, providers secure reimbursement for more patients and help patients comply with the individual mandate requiring most to have insurance in 2014.

"Health care reform is dramatically changing our industry, but with the right solutions, hospitals still can optimize revenue," said Jeff Markle, Human Arc President and Chief Operating Officer. "Health Coverage Connect supplements reimbursement strategies to account for the millions of uninsured now eligible for assistance. Plus, an added benefit is that fees associated with enrollment are subsidized by insurance carrier commissions, so providers incur significantly lower costs for enrollment services."

Health Coverage Connect uses a three-pronged approach. First, eligibility experts screen patients for subsidies that lower the cost of QHPs in the Marketplaces. Next, they educate patients about the assistance available to them, including estimated subsidies and premiums. Finally, insurance experts counsel patients to identify QHPs that match their medical needs, help them select a plan, and enroll them in coverage.

"Many uninsured patients often return to hospitals multiple times for care, quickly accumulating tens of thousands of dollars each in charges," Markle said. "Helping them secure coverage, through Medicaid or subsidized insurance, eliminates what would otherwise turn into bad debt."

Other benefits include enhanced patient satisfaction and increased reportable community benefit.

Human Arc
Established in 1984, Human Arc is a recognized, innovation leader in government program eligibility enrollment and reimbursement services for hospitals and health plans, providing services that help clients optimize their revenue cycle management. On clients' behalf, Human Arc helps their patients and plan members with low or no income, and those who are aged or have disabilities, enroll in government-funded assistance programs and Qualified Health Plans to realize quality-of-life improvements. Human Arc helps clients optimize their fiscal health in the marketplace while improving access to healthcare and quality-of-life benefits. 

Experience. Compassion. Results. That's Human Arc.

Contact Information

  • Contact:
    Stephen J. Mullin
    Vice President, Marketing, Planning & Product Development
    (216) 431-5200