Hydro One Brampton

Hydro One Brampton

July 24, 2014 15:44 ET

Hydro One Brampton Warns Customers About Phone Scam In Brampton

BRAMPTON, ONTARIO--(Marketwired - July 24, 2014) - Hydro One Brampton is warning customers of a phone scam that has recently surfaced in Brampton in which the caller, posing as a representative from Hydro One Brampton, demands payment for outstanding balances on electricity bills.

The caller threatens to cut off customers' power unless immediate payment, by credit card (or other banking means), is made. Customers should report these fraudulent calls to Hydro One Brampton at 905-840-6300 x.7300 and/or the Canadian Anti-Fraud Centre at 1-888-495-8501.

Even if a customer is in arrears on their hydro account, Hydro One Brampton NEVER asks for credit card or any other banking information over the phone, and provides ample opportunity for customers with overdue bill amounts to make payments before disconnecting them.

Hydro One Brampton advises customers not to share or provide any personal, utility account, or financial information to anyone who calls or comes to your door claiming to be a representative from Hydro One Brampton. If you receive a suspicious call or visit, contact Customer Accounts department at (905) 840-6300 x.7300, Monday-Friday between the hours of 8:30 am-4:30 pm to report the incident.

For information about our bill payment services, please visit www.hydroonebrampton.com.

Hydro One Brampton is a subsidiary of Hydro One Inc. and is responsible for the safe and reliable delivery of electricity to more than 147,000 homes and businesses in Brampton.

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