SOURCE: iEnterprises

November 14, 2007 13:42 ET

iEnterprises Makes Mobile Edge for Microsoft Dynamics CRM Available on the BlackBerry Smartphone

MURRAY HILL, NJ--(Marketwire - November 14, 2007) - iEnterprises (http://www.ienterprises.com/), the global desktop and wireless customer relationship management (CRM) experts, today announced the availability of its pre-built wireless CRM application, Mobile Edge, for Microsoft Dynamics CRM customers.

Mobile Edge for Microsoft Dynamics CRM lets businesses of all sizes quickly access CRM information from Microsoft Dynamics CRM on the BlackBerry smartphone.

With Mobile Edge, companies can get mission-critical information such as contacts, account cases, opportunities, and call reports anytime, anywhere within seconds. Mobile Edge's online and offline capabilities mean users can close more deals, stay on top of urgent matters, and resolve issues more efficiently while they are away from the office, and even when out of cellular coverage.

Remarkably easy to use, Mobile Edge is a highly configurable Web Services-based application that retains the data integrity and security of the Microsoft Dynamics CRM system and BlackBerry smartphone.

Mobile Edge for Microsoft Dynamics CRM offers:

--  Hosted and/or on premise deployment: Companies can choose the
    deployment option that works best for their business.
--  Multi-lingual capabilities:  Mobile Edge can be quickly configured to
    support any language -- so fields and actions are shown in the user's
    preferred language. Global communications is made easy.
--  Custom Objects:  Mobile Edge supports custom Microsoft Dynamics CRM
    Objects thus allowing mobile access to whatever is important to your
    organization.
--  Ease of use and configurability: As a pre-built application, there is
    no development platform required and no need for hefty customizations or
    consulting costs. Users will embrace the intuitive user interface.
--  True anytime, anywhere access: Mobile Edge is not browser-based so
    users get complete online and offline capabilities, and rapidly replicate
    and share information.
    

"To stay competitive, companies of all sizes need to be nimble and have an effective way to multi-task and do business wherever they happen to be," said Phil Sheehy, VP of Wireless Solutions, iEnterprises. "Our team of experts at iEnterprises gives Microsoft Dynamics users an affordable, pre-built wireless extension through Mobile Edge as well as an outstanding level of personalized care. This way, users can be up and running in days, and quickly fulfill their wireless needs."

For more details on Mobile Edge for Microsoft Dynamics CRM, visit http://www.ienterprises.com/microsoft-crm-mobile.

About iEnterprises

iEnterprises brings companies desktop and wireless CRM solutions that achieve their CRM vision and drive success. The global CRM experts' chief products are the award-winning CRM solution, iExtensions for Notes, and wireless CRM application, Mobile Edge. More than 10 years ago, iEnterprises began with a vision that CRM software should be affordable, easy to use, and easy to implement. iEnterprises delivers its products worldwide through a vast network of global business partners and employs a value-driven methodology and personalized approach that helps customers stay focused on their top end-users' needs. iEnterprises is a Premier level member of IBM PartnerWorld and a member of the BlackBerry® ISV Alliance program. The company is headquartered in Murray Hill, New Jersey, and has its European office in London, United Kingdom. For more information or to download a copy of the software, visit http://www.ienterprises.com.

iEnterprises, iExtensions CRM and Mobile Edge are the exclusive properties and trademarks of iEnterprises, Inc. iEnterprises and iExtensions CRM are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. IBM, Lotus, and Lotus Notes are registered trademarks. Notes and Domino are trademarks of IBM. All other trademarks and registered trademarks are the property of their respective owners.

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