SOURCE: iTeknik Holding Corporation

December 17, 2009 15:16 ET

iTeknik Holding Corp. Subsidiary Launches Innovative Customer Service System to Increase Brand Recognition and Build Customer Loyalty

COMMERCE, MI--(Marketwire - December 17, 2009) - iTeknik Holding Corporation (PINKSHEETS: ITKH), a leader and innovator in the telecommunications industry, announced today that its Send Global subsidiary has implemented an enhanced customer support system. The new system utilizes automated texting and "voice shot" communications to help customers manage their international long distance calling account.

"Our enhanced system has a built-in automated call feature to notify new customers that their Send Global Account has been approved for international long distance calls," stated Mike West, General Manager of Send Global Corporation. "It also provides the new customers with the information and tools they need to make calls and manage their accounts on our Send Global web site."

"We have been innovators in the development of web-based tools that allow end-users to manage their long-distance calls to foreign destinations," stated Jeffrey Lauzon, President of iTeknik Holding Corporation. "Many of our competitors have copied some of our innovations in web-based account management. We are now taking customer convenience and long distance cell phone calling account management to the next level."

Recently the Company reported that its Send Global Subsidiary had increased sales by 7.6 percent from the previous quarter. The Company's financials are posted on Pink Sheets OTC and can be viewed at: http://www.pinksheets.com/otciq/ajax/showFinancialReportById.pdf?id=26995.

About iTeknik Holding Corporation

iTeknik Holding Corporation's (ITKH) strategy is to grow by acquiring companies with unique products, technology and solid growth potential (www.iteknik.com). Send Global Corporation is a wholly owned subsidiary of ITKH. Send Global and its predecessor companies have offered cutting edge retail and wholesale telecommunications products and services for more than thirteen years. Through VoIP, data, a proprietary ANI gateway solution and traditional communications platforms, Send Global provides high quality, value priced international calls from the convenience of a mobile phone. For more information please visit our website www.sendglobal.com.

Safe Harbor: This letter contains certain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended and Section 21E of the Securities Exchange Act of 1934, as amended, which are intended to be covered by the safe harbors created thereby. Investors are cautioned that all forward-looking statements involve risks and uncertainty, including without limitation, the ability of the Company to successfully implement its turnaround strategy, changes in costs of raw materials, labor, and employee benefits, as well as general market conditions, competition and pricing. Although the Company believes that the assumptions underlying the forward-looking statements contained herein are reasonable, any of the assumptions could be inaccurate, and therefore, there can be no assurance that the forward-looking statements included in this letter will prove to be accurate. In light of the significant uncertainties inherent in the forward-looking statements included herein, the inclusion of such information should not be regarded as representation by the Company or any other person that the objectives and plans of the Company will be achieved. In assessing forward-looking statements included herein, readers are urged to carefully read those statements. When used in the Annual Report on Form 10-K, the words "estimate," "anticipate," "expect," "believe," and similar expressions are intended to be forward-looking statements.

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