February 18, 2014 12:00 ET

IAOP Honors Outsourcing Hall of Fame Inductees

Industry Leaders Recognized by Industry

LAKE BUENA VISTA, FL--(Marketwired - Feb 18, 2014) - The International Association of Outsourcing Professionals® (IAOP®) today honored its latest inductees into its prestigious Outsourcing Hall of Fame. Mike Salvino, Group Chief Executive of Business Process Outsourcing at Accenture and Certified Outsourcing Professional; Jag Dalal, COP, President of JDalal Associates LLC, Chief Advisor of IAOP Thought Leadership; Mary Lacity, COP, Curators' Professor of Information Systems and an International Business Fellow at the University of Missouri-St. Louis and Leslie P. Willcocks, COP, Professor in Technology Work and Globalization at the Department of Management at London School of Economics and Political Science were honored today during an awards luncheon at The 2014 Outsourcing World Summit in Lake Buena Vista, Florida.

"IAOP is thrilled to recognize these leaders who have truly reshaped outsourcing," said IAOP CEO, Debi Hamill. "They have inspired each of us in the industry to higher achievements and we all benefit from their contributions today."

"The Outsourcing Hall of Fame exemplifies the positive impact outsourcing has on business and society," said IAOP CEO Debi Hamill "We are proud to induct the newest members into this hall and recognize them for their outstanding work and many contributions to the industry and world around us."

Mike Salvino oversees Accenture's BPO business of cross-industry and industry-specific BPO services and leads a team of over 57,000 professionals, globally. Mike also serves as a member of Accenture's global executive leadership team.

"I am deeply honored and humbled by this distinction, especially when I consider the achievements and contributions of the other Hall of Fame leaders," said Mike Salvino. "It is truly a prestigious group -- many friends among them -- and I'm proud to join their company in advancing the practice of outsourcing as a management profession."

Jag formed JDalal Associates, LLC in April 2002, which specializes in consulting in the field of Information Technology and Business Process Outsourcing. As Chief Advisor, Thought Leadership for IAOP, Jag has contributed to the association's growth and development from its inception, is a lead contributor and instructor for its Certified Outsourcing Professional® (COP) designation, which is the global standard of excellence for professionals in the field, and has shared his industry insights as a keynote speaker at every Outsourcing World Summit ever held. Jag has also been a lead judge for IAOP's Global Outsourcing 100® since its launch in 2006.

"I believe my success in outsourcing has come from hard work, risk-taking and creating opportunity rather than staying back," said Jag. "I believe if there is something you are committed to do, you must have passion for it and enjoy it. If you don't enjoy what you do, others won't either. That said, I am deeply honored to be recognized by IAOP as a member of its Outsourcing Hall of Fame."

Mary Lacity is also a Visiting Professor at the London School of Economics, Co-Chair of IAOP's Midwest Chapter, Industry Advisor for Outsourcing Angels and the Everest Group, Co-editor of the Palgrave Series: Work, Technology, and Globalization, and on the Editorial Boards for Journal of Information Technology, MIS Quarterly Executive, Journal of Strategic Information Systems, and Strategic Outsourcing: An International Journal. Her research focuses on global outsourcing of business and IT services. She has conducted case studies and surveys of hundreds of organizations on their outsourcing and management practices.

"To be welcomed in the IAOP Hall of Fame among the CEOs of global provider firms, founders of the top advisory firms, and leading client executives is truly an overwhelming experience for an academic," said Lacity.

Leslie Willcocks heads the LSE's Outsourcing Unit research centre. He is Editor-in-Chief of the Journal of Information Technology and JIT Teaching Cases and holds visiting chairs at three other universities. He is co-editor, with Mary Lacity, of the Palgrave Series: Work Technology and Globalization. Leslie has a global reputation for outsourcing, global strategy, organizational change and managing digital business. He has published 39 books and over 230 refereed papers in key journals on these subjects. His clients for advisory, work education programs, research and presentations include major corporations and government institutions worldwide.

"It is an outstanding honour to be recognized by IAOP and the organizations, executives and industry it represents," said Willcocks. "It has also been an immense privilege to work so closely over 20 years with Mary Lacity, who established the academic field with her seminal doctoral work in 1992."

Salvino, Dalal, Lacity and Willcocks join visionaries like Dana S. Deasy, Group Chief Information Officer, BP; John K. Halvey, Group Executive Vice President and General Counsel, NYSE Euronext; Morton H. Meyerson, Former Chair, President & CEO, Perot Systems; and Raman Roy, Chairman & Managing Director, Quatrro Systems. For the full list, click here.

About Hall of Fame
IAOP's Outsourcing Hall of Fame, the industry's most prestigious award, continues to grow globally and now has more than 20 members in its ranks. The unique honor recognizes individuals for their outsourcing achievements as well as their contributions to community-based economic development and socially-directed investments, career development, education and training through outsourcing.

About IAOP
The International Association of Outsourcing Professionals® (IAOP®) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 120,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. Visit

Contact Information

  • IAOP Media Contact:
    Kate Tulloch-Hammond
    +1.845.452.0600, extension 122
    Email Contact


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