April 26, 2007 09:00 ET

IBM Makes Service Products Available for Sale by Business Partners

Revolutionary Service Products Will Be Marketed to Small and Medium Sized Businesses

ARMONK, NY -- (MARKET WIRE) -- April 26, 2007 -- IBM (NYSE: IBM), the world's leading information technology services provider, today said it would make new service products available for sale by IBM Business Partners, a major step in the expansion of its strategy to sell clients a simplified portfolio of asset-based, replicable and standardized services. Beginning immediately, IBM Business Partners will be able to sell certain service products for Business Continuity and Resiliency Services, Security and Privacy, Server, Storage and Data Services and Maintenance and Support.

Service Products represent the next step in IBM's strategy to deliver traditional labor-based technology services in a manner more similar to the delivery of technology products.

The new service products to be sold by IBM Business Partners will be targeted at small and medium sized business (SMB) clients. They include the following service products, which IBM plans to make available during 2007:

--  IBM Managed Security Service for Unified Threat Management (UTM):
    Instead of having to purchase a dedicated UTM appliance or separate managed
    services for firewall, intrusion prevention, VPN, antivirus, Web filtering
    and antispam, clients will now be able to acquire services for each of
    these technologies through a single purchase. IBM Internet Security
    Systems' (ISS) UTM service product will be able to help simplify security
    purchasing, maintenance and management, making it an attractive option for
    SMBs, remote/branch offices of larger companies, resellers and service
--  IBM Managed Security Service for Shared Intrusion Prevention Systems
    (IPS):  This new offering is designed to provide clients with enhanced
    security at a much lower cost than with a dedicated appliance. Rather than
    purchasing a dedicated appliance to live on-premise, clients will be able
    to purchase a shared service on an appliance that the service provider
    owns. The enterprise-class IPS service is designed to help customers
    protect their infrastructure from known and unknown attacks such as worms,
    spyware and malicious Web pages. Because the service helps clients identify
    potential threats proactively, clients' network availability and bandwidth
    is more likely to be preserved, with low upfront costs and quick turn-up
    time. The shared service may also benefit Business Partners by helping them
    to reach a wide market of clients who would not normally have the budget
    for a managed IPS service.
--  IBM Managed Security Service for Shared Firewalls: This new service
    product is designed to provide clients with a front line of security at a
    low cost. Since the shared appliance lives in the service provider's data
    center, it is anticipated that clients will experience lower upfront costs,
    fast turn-up time and improved security. The shared nature of the service
    may also create additional opportunities for Business Partners by helping
    them to reach further down-market to clients who would not normally buy a
    dedicated appliance and service.
"As a provider of domestic and international telecommunications services, we are a long-time partner of ISS Managed Security Services," said Doug McMaster, VP of Business Development at NTT Communications. "These new services and delivery model demonstrate that IBM is increasingly dedicated to making it painless for its Business Partners to meet today's market demand for flexible, cost-effective and easy-to-implement technology services."

Helping Business Partners optimize IT for SMBs

IBM Business Partners can also help SMBs simplify system deployment for faster implementation and fewer business disruptions by selling IBM Implementation ServicePacs. Available immediately, the IBM Implementation ServicePacs are offered as fixed-price and fixed-scope implementation services for key IBM server and storage products, which allow Business Partners to access knowledge-rich technical resources so they can help their SMB clients establish efficient systems management processes.

"By injecting service products even further into our increasingly simplified portfolio, we're reemphasizing our focus on providing business and technology solutions which can drive real business outcomes," said Candy Shaughnessy, Vice President of Channels, IBM Global Technology Services. "By directly aligning our services portfolio with our Business Partner go-to-market approach, we're taking another step in our strategy to improve on the world's largest global and most efficient delivery network."

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