BUFFALO, NY--(Marketwire - Sep 7, 2011) - GSX Solutions [www.gsx.com], the global leader in proactive, consolidated monitoring, reporting and messaging of enterprise collaboration environments, welcomed Tim Clark, former IBM executive, to GSX as its Technical Services Manager. Clark joins GSX after 17 years in IBM UK fulfilling roles in pre and post sales customer support, technical sales and business partner liaisons.
"In GSX, we value our customers and constantly strive to improve our customer communications and services," says Eileen Fitzgerald, GSX VP in Customer Delivery and Product Management. "The team is delighted to have Tim join us and we are excited by the possibilities for continued improvement that adding someone as customer focused and dedicated as Tim will enable."
Clark will be working closely with sales and technical teams and reporting directly to Fitzgerald. Clark will be coordinating pre and post sales technical support teams, and will be the main technical point of contact for customers during the evaluation process, to identity customers' technical requirements, and size of the installation as well as coordinate onsite technical support during pilot installations.
About GSX Solutions
GSX Solutions is the global leader in proactive, consolidated monitoring, analysis, and management of enterprise collaboration and messaging environments, including Lotus Domino, Microsoft Exchange, SharePoint and BlackBerry Enterprise Server, as well as LDAP and SMTP ports, and any URL. GSX Solutions is a BlackBerry Alliance Elite Partner, providing automated server maintenance for Domino and Windows-based servers. Monitoring millions of mailboxes for over 600 global enterprises, GSX is headquartered in Geneva, Switzerland, with R&D in Nice, France, and offices in the UK and the US. For more information, please visit www.gsx.com.
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