SOURCE: iEnterprises

April 04, 2007 09:00 ET

iEnterprises Brings SugarCRM Customers "Mobile Edge for SugarCRM": Mobilizes SugarCRM for BlackBerry Smartphones

iEnterprises Joins SugarCRM's SugarExchange as Premium Provider and Helps SugarCRM Customers Extend Their CRM Wirelessly

CUPERTINO, CA. and MURRAY HILL, NJ -- (MARKET WIRE) -- April 4, 2007 -- iEnterprises, Inc. (http://www.ienterprises.com/), the global desktop and wireless customer relationship management (CRM) experts, and SugarCRM, the world's leading provider of commercial open source CRM software, today announced that they will be offering "Mobile Edge for SugarCRM," a new wireless "extension" for SugarCRM users so they can instantly make their SugarCRM available on BlackBerry® smartphones from Research In Motion (RIM) (NASDAQ: RIMM).

Mobile Edge for SugarCRM (which can be purchased through SugarExchange) allows SugarCRM Professional and SugarCRM Enterprise customers with mobile employees equipped with BlackBerry smartphones to access their important information anytime, anywhere -- in a matter of seconds. The pre-built solution uses an open standards Web services interface, making it tightly integrated to the two SugarCRM product lines, while being very user-friendly and configurable. Mobile Edge for SugarCRM also upholds SugarCRM's commitment to providing flexible deployment options. Customers can conveniently choose hosted and / or behind the corporate firewall deployment. Both are affordable and hassle-free to manage.

By accessing SugarCRM on BlackBerry smartphones, mobile professionals can quickly tackle urgent issues and gain extra productivity and peace of mind wherever they may be. Furthermore, customers can maximize their CRM and wireless infrastructure investments.

"We're excited to be contributing this valuable wireless extension to SugarCRM customers and the Linux / Open Source community," said Phil Sheehy, iEnterprises' VP of Strategic Alliances for Wireless Solutions. "Companies want to empower their mobile workers with the information they need to get the job done, and done well. Mobile Edge for SugarCRM helps them do that smoothly within days, and without breaking the bank. Since it's so inherently configurable, Mobile Edge for SugarCRM works and grows the way your business does."

Here is a sample of tasks that SugarCRM customers will be able to do from their BlackBerry smartphone with Mobile Edge for SugarCRM:

--  Sales teams can quickly access customer contact, lead, and pipeline
    information.
--  Executives can view opportunities, performance status, and be alerted
    of important or urgent issues.
--  Customer service representatives can resolve issues and communicate
    with customers and other business divisions immediately.
--  Field Service personnel can access, open, and close service tickets on-
    site, improving the quality of service and maintaining Service Level
    Agreements.
--  All mobile users can schedule meetings, maintain a centralized
    calendar and address book, and assign tasks while away from the office.
    
Please visit http://www.ienterprises.com/sugar-crm-mobile or http://www.sugarexchange.com for more information.

About SugarCRM

SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. Sugar easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM's open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM offers several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers' security, integration and configuration needs. For more information, call (408) 454-6900 or 1 87 SUGARCRM toll free in the US, email contact@sugarcrm.com, or visit http://www.sugarcrm.com.

About iEnterprises

iEnterprises, Inc. brings companies desktop and wireless CRM solutions that achieve their CRM vision and drive success. The global CRM experts' chief products are the award-winning CRM solution, iExtensions for Notes, and wireless CRM application, CRM on the Go (also known as Mobile Edge). More than 10 years ago, iEnterprises began with a vision that CRM software should be affordable, easy to use, and easy to implement. iEnterprises delivers its products worldwide through a vast network of global business partners and employs a value-driven methodology and personalized approach that helps customers stay focused on their top end-users' needs. iEnterprises, Inc. is a Premier level member of IBM PartnerWorld and a member of the BlackBerry® ISV Alliance program. The company is headquartered in Murray Hill, New Jersey, and has its European office in London, United Kingdom. For more information or to download a copy of the software, visit http://www.ienterprises.com.

iEnterprises, iExtensions CRM and CRM on the Go are the exclusive properties and trademarks of iEnterprises, Inc. iEnterprises, iExtensions CRM and CRM on the Go are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. IBM, Lotus, and Lotus Notes are registered trademarks. Notes and Domino are trademarks of IBM. All other trademarks and registered trademarks are the property of their respective owners.

Contact Information

  • SugarCRM Media Contact
    Tara Spalding
    P: 408-355-3858
    E: Email Contact

    iEnterprises Media Contact
    Daisy Wall
    P: 404-695-0195
    E: Email Contact