SOURCE: iLumin Software Services

May 16, 2005 14:25 ET

iLumin Appoints Doug Sohlden to Senior Vice President of Customer Relationship Management

RESTON, VA -- (MARKET WIRE) -- May 16, 2005 -- iLumin Software Services, Inc., a leading provider of email management solutions, today announced the addition of Doug Sohlden to the newly created position of Senior Vice President of Customer Relationship Management. Sohlden brings an impressive track record of success for managing enterprise records management systems -- including iLumin's market-leading Assentor Enterprise -- at some of the world's largest firms. In his new role, Sohlden will forge strong partnerships with iLumin customers to ensure their success with proven best practices while fostering a community among Assentor users to enable unparalleled collaboration and shared experiences. The addition of Sohlden demonstrates iLumin's continued dedication to its customer base by incorporating customer-centered priorities into the development of Assentor Enterprise to deliver high-value innovation to the market.

"The addition of an executive with Doug Sohlden's credentials represents a tremendous advantage to our customers," said Dave Ellison, president and COO of iLumin. "His experience is invaluable in iLumin's continuing efforts to tighten the connection between our customers' needs and our product direction to ensure that customers are able to create a complete business solution around Assentor Enterprise."

Sohlden will lead iLumin's Discovery and Compliance Best Practices Groups, designed to share experience and research with existing customers to optimize their investment in Assentor. These diverse groups consist of several iLumin experts with real-world industry experience in highly scalable message management, regulatory governance, compliance, litigation support, electronic discovery and IT systems. "Managing and implementing best practices involves partnerships that combine technology, business knowledge and industry experience to deliver strong business value," Sohlden said. "These groups will work with our customer base to put in place the policies and processes that, when coupled with Assentor, will benefit the entire organization."

Sohlden's career spans more than 15 years of Fortune 100 information technology and business management experience. He has a proven record of working with businesses to deliver many diverse complex global programs in the banking, specialty chemical manufacturing, chemical distribution and consumer product industries. Prior to joining iLumin, Sohlden served as Vice President at J.P. Morgan Chase/Bank One where he managed the messaging and regulatory product delivery program. While there, Sohlden successfully delivered an industry-leading Regulatory Message Management Program using iLumin's Assentor Enterprise software. The effort entailed the bank's retail and wholesale business group's 15,000 employees.

About iLumin

iLumin provides a comprehensive suite of enterprise email management tools that maximize the business value of corporate email systems, lowers the total cost of ownership and effectively manages the risks inherent with these systems. To address the ever-growing challenges of today's corporate messaging systems, iLumin's Assentor Enterprise delivers archiving and retention management, mail storage management, discovery and litigation support, regulatory compliance and corporate supervision solutions for the world's largest organizations.

For information about iLumin, visit, email or call 800-619-1408.

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