Imperial Parking Corporation

Imperial Parking Corporation

August 10, 2005 17:07 ET

Impark Agrees to Strict New Conditions in Alberta Access Agreement

VANCOUVER, BRITISH COLUMBIA--(CCNMatthews - Aug. 10, 2005) - Imperial Parking Canada Corporation (Impark) is pleased that Alberta Government Services has approved the company's application to obtain motor vehicle information under the strict terms and conditions permitted by legislation.

"The new access agreement between Impark and Alberta Registries is in accordance with Alberta's Access to Motor Vehicle Information Regulation (AMVIR) as well as Alberta personal privacy laws," said Todd Croll, Vice President and General Counsel for Impark.

"Impark strongly supports the new regulations, which apply to all persons and companies who request driver information and which require everyone to enter into an approved access agreement with Registries. The regulations contain strict rules regarding the use, storage and destruction of private information." Impark's access to Registry information was withdrawn 18 months ago when a computer error by a sub-contractor led to after-hour collection calls to hundreds of Albertans in the early hours of one morning.

"We sincerely regret that error and the inexcusable inconvenience caused by this unfortunate mistake," Mr. Croll said. "We apologized in writing, waived all of the violation notices for the customers affected, and immediately corrected the problem."

Since its access was withdrawn 18 months ago, Impark has acted to make it easier
for customers to pay for parking services. The Impark Wireless program, for example, allows customers to pay using their cell phone, and even sends a text message to the customer when time is about to expire.

"Through such initiatives we hope our customers will find it easier to pay for parking and thus reduce the number of violation notices we issue," Mr. Croll said.

"This new agreement is good news for the vast majority of our customers who follow the posted rules and pay for parking in advance," said Bryan Wallner, Impark's President and Chief Operating Officer. "Access to this information means we can continue to keep parking costs down and ensure that sufficient parking spaces are available for legitimate, paying customers."

"Customers who do not pay in advance represent less than one per cent of Impark's customer base. In the interests of fairness to our paying customers, it is important to pursue violations from those who do not pay to ensure they bear the burden of patrol and enforcement costs," Mr. Wallner said.

"When some customers don't pay for the services they use, it drives up the cost for everyone. The new access agreement will help ensure that Impark continues to provide valuable, cost-effective parking infrastructure for Albertans far into the future."

Contact Information

  • Imperial Parking Canada Corporation
    Todd Croll
    Vice President and General Counsel
    (604) 681-7311