FARMINGTON, CT--(Marketwired - Jan 29, 2014) - Innovation Group is pleased to announce Imperial Fire and Casualty Insurance Company (Imperial), a Southport Lane portfolio company, has selected Innovation Group's market-leading Insurer Claims and Insurer Analytics products to enhance support for the company's personal and commercial auto lines of business, as well as property claims management.
With 1,500 independent agents, Imperial is a fast-growing provider of personal auto, commercial auto, personal property and flood policies. They are actively writing policies in Arkansas, Florida, Louisiana, Oklahoma and Texas and licensed in the states of Alabama, Georgia, Indiana, Kansas, Kentucky, Mississippi, Missouri, Nevada, South Carolina, and West Virginia. Similar to other insurers, Imperial's entrepreneurial drive and spirit was being restrained by an aging legacy system, and in order to facilitate further growth and serve existing customers better, Imperial needed a claims solution with integrated analytics that would provide a significant increase in flexibility and agility.
By selecting Insurer Claims, Imperial breaks free from these constraints while gaining the state-of-the-art end-to-end solution needed to better service customers and develop a platform for innovation and growth. Insurer Claims includes First Notice of Loss (FNOL), triage, fraud management, supply chain, vehicle and property damage, subrogation, special investigation, litigation and settlement. Insurer Analytics will further expand Imperial's knowledge and capabilities by providing business intelligence (BI), dashboard reporting and real-time analytics.
"Our goal was to find a solution that would help us provide exemplary service to our customers today while giving us the flexibility and agility to take on new growth opportunities in the future," said Duane Heady, COO of Imperial Management Company. "Having a strong foundation and the latest technology is critical to any company's future, and Innovation Group's Insurer Claims and Insurer Analytics provide just that. We look forward to partnering with Innovation Group on this growth path."
"Insurers today need the power and agility to handle not only today's demands, but to prepare for future needs, growth and new opportunities," said Euan King, CEO North America Insurer Software for Innovation Group. "Imperial not only recognized this need, but took action to build toward the future by selecting Insurer Claims and Insurer Analytics. We are proud to have been selected to partner with them, and we are happy to welcome them to the Innovation Group community."
Insurer Claims and Insurer Analytics are key components of Innovation Group's Innovation Insurer suite, which delivers a modern technology platform and advanced functionality designed specifically for property and casualty (P&C) insurers. Repeatedly recognized by insurance industry awards, customers and analysts, Innovation Insurer is a leading future-ready software platform which enables business change, efficiencies, growth and performance.
About The Innovation Group plc:
The Innovation Group plc (LSE: TIG.L) is a global provider of business process outsourcing and technology solutions to the insurance, fleet and automotive industries. For more information about Innovation Group or Innovation Insurer, please visit the company's website at www.us.innovation-group.com.