SOURCE: Impulse Point

Impulse Point

October 25, 2010 09:00 ET

Impulse Point Displaces Competing NAC Providers at Major Universities

Impulse Point SafeConnect Secures Critical Network Resources, Enhances User Experience, and Reduces Help Desk Calls and Support Costs

TAMPA, FL--(Marketwire - October 25, 2010) -  Impulse Point, award-winning provider of network access control solutions for the world's most complex, dynamic and scalable networks, today announced that a growing number of major U.S. universities are transitioning to SafeConnect from Cisco and Bradford Networks NAC solutions. A few of these universities include Northern Arizona University, The Master's College, University of Colorado at Colorado Springs, and Saginaw Valley State University. They selected Impulse Point for the following reasons: enhanced end user experience, reduced help desk support calls, increased reliability and availability, ability to scale enterprise-wide, managed support services and lower total cost of ownership.

"In the last year, we have experienced a dramatic surge in successfully displacing alternative NAC providers within the higher education sector," said Dennis Muley, president of Impulse Point. "We welcome the opportunity to work with new clients who are passionate about NAC, and value the end user experience of their customers. SafeConnect's managed service approach to the deployment and support of NAC allows our university customers to focus on the business of providing quality higher education versus becoming full-time NAC system integrators and help desk experts."

Northern Arizona University
Students at higher education institutions, such as Northern Arizona University, tend to be early adopters of updated software and new devices. With more than 20,000 students, one of the key challenges facing the school's IT department was the delay with regards to operating systems and patch updates by their existing NAC system.

"Our students were showing up with new endpoint security software and operating systems such as Windows Media Center, Window 7, and Apple MAC Snow Leopard. For a period of six months, we had to make special exceptions within our Cisco Clean Access system to exempt these devices and the latest endpoint security software releases, which defeated the whole purpose of having a NAC system in the first place. When we switched to SafeConnect, this issue was resolved because their managed support service ensures that we receive new device OS, and security software updates within 24-48 hours," said Heather Bell, systems administrator for Northern Arizona University.

The Master's College
Due to a relatively small IT staff, The Master's College could no longer afford to spend resources on Cisco Clean Access maintenance and support, and migrated to SafeConnect.

"Although it was a robust solution, Cisco Clean Access was a time-consuming resource for The Master's College. Clean Access consumed excessive support resources due to user client issues, application quirkiness, as well as continual inconsistencies in detecting Microsoft operating system updates. We ended up running it at a reduced functional level because of the many issues arising from it. We simply did not have the resources to sustain the solution and eventually determined that this product might not be the best fit for our environment," says Paul Sedy, Network Manager. "With SafeConnect however, we have a solution that is not only powerful, but has proven to be far easier to use and maintain. The managed support service provided through SafeConnect has greatly helped to optimize our technical resources and reduce risk for our customers."

Saginaw Valley State University (SVSU)
One of the fastest growing universities in Michigan, SVSU required a NAC solution that could scale. With more than 10,000 students on campus, and a solution requiring intensive Layer2 switch manipulation for each student device accessing the network, Bradford's Campus Manager NAC solution simply became too complicated and time-intensive for the university to operate.

"I am very impressed with Impulse Point. This has been one of the few times a product has actually worked as advertised," says John LaPrad, manager of network services. Dale Klimmek, network analyst at SVSU, echoes the sentiment, "SafeConnect accomplished more in two weeks than we were ever able to do in five years with Bradford."

University of Colorado at Colorado Springs (UCCS)
When UCCS initially deployed Bradford Campus Manager, the school found that it would not scale to the growing number and types of devices accessing the network without requiring excessive network integration and management.

"The transition from Campus Manager to SafeConnect went very smoothly despite an aggressive summer deployment timeline," said Greg Williams, IT security principal for UCCS. "We are now able to easily address the number of diverse devices our end users bring to the network, such as smartphones and Apple iPads. It's an absolute requirement in the higher education space to be able to accept and assess new devices so quickly."

About Impulse Point
With its flagship SafeConnect™ solution, Impulse Point enables IT professionals to balance end user requests for unfettered network access with organizational requirements to maintain security and compliance protocols. Delivered as a managed service, SafeConnect™ automates the enforcement of endpoint access policies across diverse, dynamic and highly scalable networks -- such as those in education or leading-edge enterprise environments. Servicing more than a million endpoints, SafeConnect™ easily integrates with existing security frameworks, is rapidly deployed and has a demonstrated track record of reducing IT helpdesk calls by as much as 90 percent. For more information about Impulse Point, visit