February 14, 2006 08:00 ET

In Warehousing, Regional Providers More Responsive Than National

Consultant/LSP Choice Based on Responsiveness, Then Systems & Trust Factor

DANVILLE, CA -- (MARKET WIRE) -- February 14, 2006 -- Distribution Centers of America (DCA) today announced key findings of an objective survey of consultants and Logistics Service Providers (LSPs) involved in selecting warehousing service providers. The 2005/2006 survey of consultants and LSPs adds dimension to DCA's earlier study of large manufacturers, in which regional providers were rated consistently higher on attributes of service considered most important in outsourcing warehousing.

Consultants and LSPs select outsource warehousing providers, largely based on that provider's responsiveness to customer requirements -- and find regional providers far more responsive than larger, national players. Systems and people you can trust followed close behind, as drivers of LSP provider selection for their customers outsourcing warehousing operations.

"There's still nothing better than the guy who knows his locale, has systems in place to run the operation efficiently and people you can trust. While a national operator may have these characteristics in a given location, a regional provider is these things, by definition," commented Michele Carroll of Carrollco Marketing Services, which conducted the study for DCA.

Download a complete summary of study findings and methodology at

About TeamDCA:

For nearly 20 years, Distribution Centers of America (DCA) has been recognized for service excellence throughout its national network of member companies, together comprising more than 20 million square feet of warehouse space. Individually owned and operated, each member of TeamDCA is a leader in its regional market, providing value-added warehousing and logistics services responsive to the needs of companies of all sizes and committed to customer success in that region. For a quote, visit

Contact Information

  • Contact:
    Michele Carroll
    Carrollco Marketing Services
    Email Contact
    (925) 980-1767 (mobile)